Health Technician (Behavior Health)
What you'd do
Join the Indian Health Service and support behavioral health services for American Indian and Alaska Native communities. As a Health Technician, you will assist with patient intake, screening, scheduling, and care coordination, including telehealth support. This role ensures efficient clinic operations and quality patient care. Seeking applicants committed to service and cultural respect. USAJOBS Help Center - Update your resume now so it meets new resume requirements
Major duties
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Health Technician Total Compensation | Pay (ihs.gov) Conduct patient intake, screening, and initial observations using tools such as PHQ-9 and AUDIT to support behavioral health care. Coordinate appointments, referrals, and telehealth services to ensure timely access to care. Maintain and update electronic health records, documenting patient interactions and care activities. Provide direct patient support including appointment reminders, education, and follow-up coordination. Support clinic operations through scheduling, reporting, and administrative functions.
What you need to qualify
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Performing patient intake, scheduling, and basic screening in a healthcare or behavioral health setting. Experience maintaining electronic health records, documenting patient information, and coordinating appointments or referrals. Assisting patients with administrative, social, or healthcare related needs while following established procedures and guidelines. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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