Customer Services Relations Assistant NF-01
What you'd do
This position is located at LEILEHUA GOLF COURSE, SCHOFIELD BARRACKS, HAWAII (Island of Oahu). Incentives and Bonuses Incentives will not be paid. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Major duties
Performs customer service relations work that contributes toward the well-being of guests and the protection and safety of other employees and government property. Checks membership cards of persons desiring entrance to the facility. Uses tact and diplomacy to deny entrance to unauthorized personnel and to those whose dress or manner does not meet prescribed standards. Ensures that patrons comply with applicable rules and standards. Maintains prescribed area in a clean and orderly manner. Ensures compliance with fire, safety, and security standards. Maintains prescribed area in a clean and orderly manner. Familiarizes self with calendar of events in order to inform patrons of scheduled activities. Provides security at designated areas by patrolling the premises to prevent unauthorized access. Performs routine security checks to ensure buildings, gates and equipment are properly locked or secured.
What you need to qualify
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A minimum qualified candidate must possess the following: MINIMUM QUALIFICATION CRITERIA Must possess excellent customer services relations skills in order to communicate tactfully in attending to the needs of guests and enforce the various policies, requirements and rules of the facility for which employed. Must be able to operate and use the various safety and other electronic and automated equipment involved in providing to the well-being of guests and the protection and safety of employees and government property. *Resume MUST clearly reflect the knowledge and experience listed under the minimum qualification criteria above.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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