Program Support Asst (OA)
What you'd do
Position is located within the Social Work service line at Columbia, SC VAMC providing administrative support to programs administratively assigned under the Social Work Service line. The employee provides specific duties that encompass both administrative and clerical work in order to support the various office functions of each program.
Major duties
Major Duties include, but are not limited to: Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication for each program assigned within Social Work Service. Composes and edits letters, pulls reports for accuracy and completeness, prepares presentation outlines/slides, develops standard or formal letters and replies to inquiries. Prepare a variety of recurring reports, reviewing outgoing correspondence for proper attachments or consolidating/coordinating submittals of information. Assist and notify supervisors of important office issues and brings significant items in reports, files, and correspondence to the supervisor's attention. Provides office supply and equipment support services, such as obtaining standard office supplies and services, procuring or justifying the full range of office services, or answering questions concerning policies and procedures related to support/office services. The incumbent follows up on all action items with appropriate program coordinators independently. Acts as liaison to program coordinators and staff within the VAMC and provides accurate advice on procedures, reports, requirements and other matters necessary to implement program policies, directives and instructions. The incumbent schedules non-patient appointments, coordinates meetings and/or conferences. Attends staff meetings, prepares meeting minutes and follows up on action items with appropriate staff. The incumbent also arranges for meeting space and support arrangements for large conferences. Incumbent sorts and distributes all mail for each specific program within SWS. Provides general calendar maintenance such as maintaining calendars and recording appointments, arranges for meetings and small conference administrative details and follows up on action items with appropriate staff members independently. Maintains mailboxes for the service by creating and labeling the mailboxes. As time and attendance keeper for each program within Social Work Service the incumbent posts daily time and leave information to employees' computerized timecards, ensuring accuracy and alerting employee and/or supervisor, as applicable, regarding discrepancies to be resolved prior to certification of timecards. Provides back-up for clinic cancellations. Gathers all planned leave from all T &L's to record in the daily SWS bulletin. Arranges and schedules for training courses, assuring all classroom requirements and/or equipment are available. Changes password, logs CEU credits for SWS, and ensures employees are under correct supervisor in TMS. Incumbent assists new program employees with Vendor Enrollment Form in order to do any traveling. Assists current employees in filling out travel form before signature of Chief of SWS to include making sure it is on the proper travel form for the correct year. Assists employees with motor trip ticket if employee is not flying. Maintains copies of approved requests, etc. for timecard files and documents timecard posting of "travel status" or "authorized absence" as applicable. Performs office automation duties using such software application as electronic mail, desktop publishing, calendar, spreadsheet, database, and/or graphics. Provides computer operator, clerk, and/or technician support directly to data processing centers, individuals or for computer functions within an organizational unit. Work Schedule: Monday-Friday: 8am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Asst (OA)/PD018440 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to where you are responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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