Systems Management Specialist
What you'd do
About the Position: This position is located in the Dept. of Radiology within Walter Reed National Military Medical Center (WRNMMC) in Bethesda, MD. Shift is Monday-Friday from 0730 to 1600. Weekly on-call/rotation (1600-0700 hrs weekdays; 0000-2400 hrs weekends/holidays) after 6 months or when candidate is comfortable with troubleshooting. COMPTIA Security + will be required within 6 months of hiring per DoD directive.
Major duties
Administers the day-to-day PACS operation and maintenance in a complex environment that requires extensive organization and coordination at a variety of geographically dispersed locations. Manages and monitors overall system performance. Performs regular checks to ensure study flow from multiple modalities as well as to Teleradiology sites and mobile operationally deployed units worldwide, includes responsibility for network and PACS monitoring software. Ensures the images in the database are accurately stored with respect to the correct image, dictation and patient information. Recognizes different radiology imaging modalities by sight as well as patient anatomy in order to determine if the image matches the requested study. Provides consultation to functional users on database and file access. Perform database backups daily. Trains and manages Radiology personnel to perform these operations independently for seamless operations during incumbent's absence. Develops requirements, specifications and implementation schedules for growing PACS, scheduling system (iPlan), and Teleradiology to the MTF enterprise. Ensures the PACS system meets or exceeds Health Insurance Portability and Accountability Act (HIPAA) and Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Serves as a Radiology Digital Imaging expert and is the final technical authority in determination of economic and technical feasibility for implementing PACS component systems at the MTF. Serves as primary point of contact and subject matter specialist for the MTF and enterprise wide issues relating to DIN-PACS. Provides formal and informal training and technical assistance on PACS and Teleradiology systems, computed radiography and digital imaging to current and new users at the MTF and remote clinics. Works closely with the PACS contractor, and with sub-contractors. Tests and analyzes computer hardware and software malfunctions to resolve physical and logical problems. Implement monthly security patches to servers and workstations.
What you need to qualify
The selecting official has requested a competitive and noncompetitive candidate list for this vacancy. If you are eligible for the noncompetitive list, you will be evaluated on basic and/or minimum qualifications, as applicable. While required to answer the assessment questions, non-competitive candidates will not be evaluated against the competitive rating & ranking criteria. The selecting official may select from any of the candidate lists. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled Veterans Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes providing support in a clinical environment for radiologic systems, to include troubleshooting problems; remediating security vulnerabilities; applying patches and hotfixes to servers and workstations; data base management; and diagnosing and recovering failed systems or hardware related to radiologic specific systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
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