Medical Support Assistant (Office Automation)
What you'd do
About the Position: This is a Medical Support Assistant (Office Automation) position located at DIR OF MEDICINE DERMATOLOGY Naval Medical Center in San Diego, California. This is a Direct Hire Solicitation
Major duties
Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the medical treatment facility. Maintain and monitor patient appointment or admission schedules for the assigned area. Monitor and communicate delays in scheduled care to the appropriate staff and patients. Maintain all patients' records according to regulations, ensuring each entry contains proper patient and health care provider identification. Resolve complaints of a local administrative nature and refer other complaints to the appropriate authorities.
What you need to qualify
Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing one or more of the following: (1) clerical duties such as record keeping, receiving phone calls or visitors, or scheduling appointments, (2) providing information to patients, medical staff, or customers, or (3) utilizing office automation software or computer programs for data entry. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (Note: You must attach a copy of your transcripts.) Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.