IT Specialist (SYSANALYSIS)
What you'd do
This position is located in the Department of Housing and Urban Development, Office of the Chief Information Officer. If you do not meet any of the categories listed below, you may wish to apply under announcement 26-HUD-12988177-P which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.
Major duties
HUD's Mission The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting access to quality, affordable housing, expanding the housing supply, and unlocking homeownership opportunities for the American people. The Department is committed to furthering the promise of self-sufficiency in every American while promoting economic development to revitalize rural, tribal, and urban communities across the country. This position is located in the Office of the Chief Information Officer (OCIO). This mission of OCIO is to enable delivery of HUD programs, services, and management processes by providing high-quality information technology (IT) solutions and services. The strategic goals of OCIO are to: rapidly modernize HUD's information technology to support key business initiatives; transform the information technology infrastructure to adapt to and adopt emerging technologies; develop a cadre of highly capable IT professionals with mission critical competencies needed to meet the Department's goals; and provide secure, rapid, and reliable data and information to our customers. As an IT Specialist (SYSANALYSIS), you will: Assist in the design of cloud architectures that can scale horizontally and vertically to meet varying workloads and future growth and participate in the effort to build redundant systems to ensure high availability and disaster recovery, minimizing single points of failure following cloud provider best practices and architectural frameworks, such as the AWS Well-Architected Framework or Azure's Well-Architected Review. Identify needs and conduct in-depth technical research both in industry and in the public sector and draft polices as they relate to new and existing products, platforms or services aligning them to Federal governance and compliance standards. Collaborate with team members to set clear, measurable goals aligned with the Branch Chiefs objectives and priorities Oversee the configuration and maintenance of hosting and platform infrastructure components, including servers, storage, and networking. Serve as a key point of contact and coordinator during disaster events, leading response, and recovery efforts to minimize service disruptions and data loss. Activate and execute disaster recovery plans in collaboration with relevant stakeholders, including application teams, project managers, other OICIO teams, management, and external vendors if necessary.
What you need to qualify
You must meet the following requirements within 30 days of the closing date of this announcement. Specialized Experience: For the GS-13 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes: Managing enterprise, cloud or data center systems (e.g. Azure, AWS, or ServiceNow); AND Communicating with internal and external stakeholders orally and in writing; AND Managing an Information Technology team responsible for developing, planning, and implementing modern technology; AND Analyzing program materials and offering recommendations for improving the delivery of program information to affected individuals and/or groups. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-13 you must have been at the GS-12 level for 52 weeks. Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment. In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Before you apply
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