Director of Eastern District Offices
What you'd do
This position is in the Office of Field Operations (OFO) and reports to the Deputy Associate Administrator. OFO is comprised of 10 regional offices and 66 district offices. The Director of Eastern District Offices provides executive leadership of the eastern half of OFO operations. The portfolio includes regions 1-5 and the district offices in those regions (New England, Atlantic, Mid-Atlantic, Southeast, & Great Lakes). Duty Location will be aligned to a Regional or District office.
Major duties
Serves as the senior executive responsible for planning, directing, and evaluating Eastern District Offices operations, performance, and alignment with SBA programs and services. Advises the Deputy Associate Administrator on operational status, performance, risks, and strategic direction, recommending improvements to enhance efficiency and service delivery. Directs Eastern District Office leadership across Regions 1 through 5, ensuring consistent implementation of agency priorities, service standards, and operating policies. Ensures field operations comply with SBA statutory requirements, agency policies, and priorities set by OFO and headquarters program offices. Leads efforts to identify and mitigate risks related to fraud, waste, and abuse, promoting strong internal controls and data-informed decision-making. Collaborates with OFO and headquarters leadership to develop and implement strategies, policies, performance measures, and operational plans. Represents Eastern District Offices in agency discussions, elevating field perspectives and coordinating input from regional and district leadership. Oversees stakeholder engagement and outreach, fostering strong relationships with partners, communities, and customers.
What you need to qualify
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Experience strengthening internal organizational operations by establishing and enforcing internal controls, aligning expectations and standardizing processes across a network, and identifying, scaling, and replicating leading practices to improve consistency, efficiency, and mission delivery. TQ 2: Experience developing and implementing data-driven decision-making frameworks to analyze performance within an area and against national, establish clear expectations, and guide resource allocation and operational priorities, leveraging analytics and performance metrics to improve outcomes, address risks, and support timely, effective decisions. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Before you apply
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