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Announcement #875314600

Food Service Worker Leader

Veterans Health Administration · Martinsburg, West Virginia
Federal transitionOpen to the public

What you'd do

This position is located in the Nutrition and Food Services within the Department of Veterans Affairs Health Administration in Martinsburg, West Virginia. The primary purpose of this position is to perform and lead employees in food service operations including food handling, preparation, storage and delivery. in the f duties lead and perform duties associated with the food service industry.

Major duties

MAJOR DUTIES: Food Service Worker: - Set up assigned station on the tray line with the correct supplies and food items - Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates - Break down and clean the station when assigned - Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary - Return soiled trays and dishes to the dish room - Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian - Prepare beverages according to the number of servings required - Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities - Sort, wash, peel and cut cold foods using knives or other equipment - Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes - Prepare uncooked food items, such as sandwich spread and salad dressings - Operate and break down and clean all equipment assigned to food service and related areas - Portion other food items into standard serving sizes using the proper utensils and specified dishware - Prepare boxed/to go meals - Make final check of diet trays assembled by lower grade workers for completeness, correct food temperatures - Provide patients with basic information about modified diets and the nutrition services that are available - Prepare individual and bulk nourishments and supplemental foods and beverages for patients - Follow directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques - Determine the quantities of ingredients needed to prepare required yield - Make conversions between the metric system to the standard system - Take nourishment inventories, stocking using first in-first out procedures, replacing expired items - Sterilize equipment and sanitize work areas Leader Duties: - Communicates instructions and information about getting work started and accomplished to other employees - Communicates with supervisors, managers and employees about problems and events, and actively participates in the implementation of problem resolution after obtaining needed information or decisions from supervisors and/or managers. - Maintains a current knowledge, and answers questions of other workers on procedures, policies, written instructions, and other directives. - Leads the activities of the production and service areas. - Adheres to facility customer service standards with all staff and patient interactions. In the absence of a Supervisor, follows up on patient feedback as needed, to assure high quality patient/customer service is maintained. - Provides on the job training to lower graded food service workers and documents training provided. - Works food service positions as needed. Incumbent may receive food and supply deliveries when necessary. - Observes the daily activities and work performance of employees and provides information to supervisors for performance appraisals and other evaluations. Recommends training needs of employees and reports disciplinary problems. - Utilizes computer printouts to communicate food preparation requirements. - Assumes responsibility for the security and safety of the kitchen and work areas when a supervisor is not available or on duty. - Serves as relief for first line supervisors during employee shortages and emergency situations. Work Schedule: 5am-1:30pm Tues-Sat. Position Description Title/PD#: Food Service Worker Leader/PD99919S Physical Requirements: The work performed requires some light to heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing and delivering supplies. Subject to continuous sitting, standing, walking and frequent stooping, reaching, pushing, pulling and bending. Frequently lifts or moves objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with assistance of others. Working Conditions: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. May be unknowingly exposed to patients who have contagious disease.

What you need to qualify

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions, Specifications (other than blueprint reading) Lead or Supervise Materials Technical Practices Use and Maintain Tools and Equipment Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care.

Before you apply

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