Health Technician (Dietetic)
What you'd do
This position is in the Nutrition and Food Service at the Veterans Affairs Medical Center in Southern Arizona VA Healthcare System at Tucson, Arizona. The Health Technician (Dietetic) provides administrative and customer service support for the hospital food service program.
Major duties
Include but are not limited to: Handles patient meal service orders, and enter meal orders into Dietetics Software system Provides professional and courteous customer service via telephone, email, and in-person Collaborates with dietitians regarding food/drug interactions, notifying clinical staff of potential issues with meal service and delivery Interprets and processes diet orders Prints, prepares, and reviews meal tickets Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery Provides basic-level education and information on therapeutic diets Correctly interprets diet activity and patient information to ensure meal trays contain food items adhering to patient requests and preferences, and current therapeutic diet order Communicates patient concerns with registered dietitian or dietetic technician Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements Uses a computer to record, retrieve and print recipes, menus, and inventory reports Performs other related duties as assigned. Work Schedule: Full Time Schedule Varies Determined by Service Management Virtual: This is not a virtual position. Position Description/PD#: Health Technician (Dietetic)/PD99835S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/14/2026. This position has Individual Occupation Requirement (IOR). You must meet one of the following: Possess the technician experience that requires application of knowledge, methods, and techniques of the position to be filled. (This position is part of the series that range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists.) OR Successfully completed full 4-year course of study leading to a bachelor's degree with major study or at least 24 semester hours in subjects directly related to the position. In addition to meeting the IOR above you must one of the following: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience where you applied knowledge of quantity food service operations, proper nutrition, food items and appropriate quantities; working with clients, patients, and/or, customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; use computers, software applications, databases, and automated systems to accomplish work. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of a full four (4) year course of study leading to a bachelor's degree. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as listed above. The education portion must include courses directly related to the work of the position (i.e. nutrition, dietary therapy, food and nutrition science, food service systems management, etc.). This education must have been obtained in an accredited college or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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