Training Specialist
What you'd do
This position is in Veterans Benefits Administration, Education Service (EDU). EDU has department wide responsibility for activities relating to administering VA educational assistance programs to Veterans, Servicemembers, National Guard and Reserve members, and eligible dependents for their military service to the Nation. This mission is accomplished by providing financial assistance, generally in the form of monthly benefit payments, as mandated in Title 38 and Title 10, United States Code.
Major duties
Specific duties include: The incumbent is responsible for the analysis, design, development, implementation, and evaluation of Education Service training programs. Provides advice, guidance and operational support to the supervisor and/or the Assistant Director for Training, Central Office staff, field office staff, and contract support staff. Knowledge of program operations, new legislation, automated systems, management initiatives, VBA programs, and stakeholder organizations to develop and modify learning products and training material. Analyzes, designs and develops training curricula for various position types in Central Office, the field, and/or stakeholder groups. Implements training delivered to Central Office, field staff, and/or stakeholder groups, as well as, evaluates learning outcomes to measure effectiveness and revise materials. Instructs, facilitates, and coordinates synchronous and asynchronous classroom instruction for Central office, field office employees, and/or stakeholder groups. Develops and implements evaluation strategies for measuring the use and effectiveness of training for Central Office, field training, and stakeholder groups. Develops and prepares reports, maintains records of work accomplishments and administrative information, as required, and coordinates the preparation, presentation, and communication of work-related information to the supervisor. The incumbent's primary duties and responsibilities are listed below: Provides guidance and advice on issues associated with technical training. Analyzes national training needs for VA Education programs (for employees, program participants and stakeholders) and plans projects to meet these needs. Identifies training needs using performance needs analysis tools, including but not limited to, surveys, focus groups and task analysis that provide feedback and priorities from employees, managers, supervisors, stakeholders and program participants. Conducts and participates in conferences, workshops, and briefings for internal and external stakeholders to inform, obtain information and develop goals and programs relating to claims processors, Education Call Center personnel, Education Compliance Survey Specialist, Education Liaison Representatives, AC&L Staff, School Certifying Officials (SCOs), State Approving Agencies (SAAs), and Education Service personnel. Analyzes the results of these needs assessments and makes plans for training to meet identified needs. Guard and Reserve members, and eligible dependents for their military service to the Nation. This mission is accomplished by providing financial assistance, generally in the form of monthly benefit payments, as mandated in Title 38 and Title 10, United States Code. Work Schedule: Full time, Monday through Friday Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is a virtual position. Virtual: Work performed on a 100% full-time basis using VA-leased space or at a VA facility other than the facility that hired the employee. (i.e., Veterans Resource Center on a military base). Position Description/PD#: Training Specialist; 39107A Relocation/Recruitment Incentives: Not authorized. Financial Disclosure Report: Not required This is a Bargaining Unit Position.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/14/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-13 Grade Level: Specialized Experience: Specialized experience is defined as experience demonstrating all of the following: Experience in developing complete full-length courses using Adobe products (i.e Adobe Connect, Adobe Captivate, Adobe Cloud). Experience in reviewing and evaluating audiovisual aids of substantial scope, that are often in untried form and assesses the adequacy of the product. Experience in developing or overseeing the production of classroom handouts, instructional materials, aids, and manuals and stays abreast of new trends and tools. Experience instructing courses covering advanced technical systems or specialized subject matter areas comparable to the upper-division undergraduate coursework. INDIVIDUAL OCCUPATIONAL REQUIREMENT: You must meet the Individual Occupational Requirement (IOR) for this occupation in the organization as described below: EDUCATION: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled -OR- EXPERIENCE: Specialized Experience: Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary. No special physical demands are required to perform the work, although there may be some slight physical effort required in some situations to include the setting up and breaking down of training classrooms and environments and packing and shipping of training materials. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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