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Home/Jobs/Program Analyst (Informatics)
Announcement #875702900

Program Analyst (Informatics)

Veterans Health Administration · Long Beach, California
InternalTelework eligible

What you'd do

The Program Analyst (Health Informatics) position is located at the medical centers within the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The primary purpose of this role is to enhance the quality, efficiency, and effectiveness of health care by integrating clinical and information processes essential for the successful adoption and use of new technologies throughout the VHA.

Major duties

Duties include, but may not be limited to the following: Contributes to the development of products used for data-driven decision making and process improvement activities for the better provision of patient care by clinical and business staff. Develops reports and information tools using a variety of methods and tools such as Structured Query language (SQL), SQL Server Reporting Services (SSRS) from the VA Corporate Data Warehouse (CDW). Uses Power BI and Power Apps to create highly functional user interfaces for data analytics products and provides training on these software applications. Participates on multi-disciplinary teams that aim to improve patient care, acting as the subject matter expert on developing informatics tools for staff use and facilitating end-user input. Collaborates with clinical staff to gain a functional understanding of clinical processes that allows for optimization of data analytics products. Uses communication, education, and leadership to support comprehension of and adaptation to strategic goals. Liaises with the Office of Information and Technology (OIT) to enable the sustainment and optimization of our health IT solutions and workflows, for the benefit of all staff and Veterans. Applies statistical (quantitative information derived mathematically), visualization (representation of data via a chart or other image), inferencing (a way to understand cause-and-effect relationships) and other techniques to enable decision support, with a future goal of incorporating machine learning (use of artificial intelligence to derive knowledge from data to predict outcomes). Participates in actions to evaluate, test, and report on errors found when working with systems and applications. Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare. Work Schedule: Monday - Friday 8:00am - 4:30pm Compressed/Flexible: Available Telework: Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description #: Program Analyst Informatics / 99399-S

What you need to qualify

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-11 Grade Level Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Consult, advise and educate all levels of employees; initiate, develop and execute complex projects; utilize date to asses treatment impacts; development of clinical decision-support systems; statistical analyses and interpret data; improve efficiency and effectiveness of processes. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent graduate degree, 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related (Transcripts required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond education beyond 2 full year of graduate level education (Transcripts required). GS-12 Grade Level Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Utilizing clinical software packages and applying a wide range of advance practices, theories and emerging information in health care delivery, health informatics and applications, providing expert and professional health informatics consulting services and training programs, using data to track and manage patient care, applying data life cycle to include data design, collection, and management in order to input, retrieve, analyze, summarize and present information. You will be rated on the following Competencies for this position: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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