Supervisory Health System Specialist
What you'd do
The Assistant Business Office Manager at Northern Navajo Medical Center supervises the Patient Accounts Section, including billing, accounting, and voucher staff. Incumbent serves as the backup to the Business Office Manager, managing office operations in their absence. The position is responsible for supporting efficient financial, billing, and administrative operations across the Business Office. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Major duties
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Health System Specialist Total Compensation | Pay (ihs.gov) Supervised and coordinated daily Business Office operations, including Patient Accounts, billing, admissions, registration, and financial services staff in an acute care hospital setting. Developed, implemented, and maintained policies and procedures related to patient registration, insurance verification, billing, collections, cash controls, and regulatory compliance. Directed staff training, performance management, workload oversight, and quality control activities to ensure efficient operations and compliance with healthcare regulations. Oversaw billing, reimbursement, payment posting, denial management, fee schedule maintenance, and financial reconciliation processes to improve revenue cycle performance. Analyzed financial and operational data, prepared reports and projections, and collaborated with facility departments to improve third-party collections and overall financial operations.
What you need to qualify
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC Individual Occupational Requirements Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Supervising or coordinating healthcare business office operations in a hospital or healthcare setting; overseeing patient accounts, billing, collections, admissions, registration, insurance verification, and reimbursement activities; developing and implementing policies, procedures, and internal controls related to revenue cycle and financial operations; analyzing financial, statistical, and operational data to improve program effectiveness and third-party collections; monitoring compliance with healthcare billing, reimbursement, and financial regulations; and providing technical guidance, staff training, and performance oversight for administrative and financial personnel. OR Successfully completed a Ph.D. or equivalent doctoral degree or Completed 3 full years of progressively higher level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to do the work or LL.M., if related. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.