Lead File Clerk
What you'd do
The Primary Purpose of this position is to support the patients continuity of care by maintaining the receipt, intake, scanning\import and index of medical and administrative date into the patients electronic health record both timely and accurately. The Organizational location of the position is within the Health Information Management Service (HIMS) at the Dallas, Fort Worth and Bonham campuses of the VA North Texas Health Care System (VANTHCS), Dallas, TX.
Major duties
Duties may include but are not limited to: Lead and oversee the performance of duties related to the transfer of transcribed reports from a word processing environment to CPRS. The Lead File Clerk will monitor the timeliness and accuracy of the transmission of data. Maintain workload and productivity reports for the unit. Perform monthly spot checks on work performance and productivity. The Lead File Clerk will regularly report findings to the File Supervisor and the Chief, HIMS. The Lead File Clerk administratively corrects patient records when mistakes are made by employees and notates such corrections through productivity reports. Spread workflow among employees so that it is evenly distributed. Adjust work assignments as needed to cover peak periods, leave, and vacancies. Prioritize work to assure completion of scanning within specified times. The Lead File Clerk is the instructor/trainer for File Room personnel. This includes all operations; i.e., filing sequence, retrieval of medical records, transfer of medical records, Record Tracking and scanning processes and other VISTA related programs. Resolve simple, informal complaints of employees referring others to the supervisor. Inform employees of available services and employee activities. The Lead File Clerk will report to the File Supervisor on performance, progress and training needs of employees. Promptly informs File Supervisor of any unusual complex or problem situations confronting the daily unit operations that cannot otherwise be resolved. Provide File Supervisor with suggestions as requested concerning promotions, reassignments, recognition of outstanding performance, and personnel needs. Identify and recommend needs in regards to future staffing, equipment, and space. Perform on a regular and recurring basis, related duties such as receipt, intake, scanning, indexing, destruction, and transfer of health and administrative information throughout the V ANTHCS and to other VA facilities. The Lead File Clerk will operate a personal computer (PC) and utilize common electronic mail, word processing and spreadsheet software applications as well as numerous unique software applications and platforms such as VistA and CPRS applications in the performance of daily duties. Promote a positive image of VA NTHCS with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Respond to customers' needs in a positive and efficient manner. Employ a cooperative attitude in interactions with co-workers and supervisors. Regularly and cooperatively assist other co-workers when needs arise. Serve as the Acting File Supervisor, when the need arises. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: AdHoc. Virtual: This is not a virtual position. Position Description/PD#: Lead File Clerk/PD076870 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of general experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: using computer technology and procedures to image, scan, and fax various applications for storage in medical records AND applying knowledge of Federal filing systems. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above High School. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Associates degree. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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