Information Technology Specialist (Systems Analysis/Applications Software)
What you'd do
WHAT IS INFORMATION TECHNOLOGY? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in the following area(s): IT - Filing Season and Legislative Delivery - Filing Season & Legislative Delivery Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Major duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. The employee works in one or more areas of systems analysis and applications software design, maintenance, or modification performing work assignments such as the following: Provide technical guidance during a significant project in designing, coding, testing, debugging, and maintaining programs; translating and interpreting functional requirements; Translate and interpret functional requirements involved with the local phase of national project; Apply computer assisted software engineering (CASE) tools to the design and development process; Test, install, implement, document and maintain software during a significant local project or as needed to support applications which have a broad impact; Provide guidance to less experienced coworkers in solving programming problems.
What you need to qualify
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIRMENTS: To qualify for this position, you must meet the qualification requirements outlined below: MINIMUM REQUIREMENTS FOR GRADE 12 LEVEL UP (GS or Equivalent) You must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail, 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) Oral Communication, 7) Problem Solving, 8) Team Work and 9) Technical Competence. GS-12 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Applying established IT principles, concepts, methods, and practices to support, maintain, implement, troubleshoot, or make limited enhancements to IT systems, services, hardware, software, applications, scripts, interfaces, or related technology environments. Performing computer projects, operational, or application-related assignments involving IT requirements and techniques, including identifying and resolving technical issues. Supporting system, application, or code testing and configuration; preparing technical documentation; and supporting compliance with federal cybersecurity, privacy, or regulatory requirements. Working with customers, users, stakeholders, or technical teams to gather information, clarify user needs, respond to technical support requests, resolve non-routine IT problems, and support IT operations, application needs, or system-related activities. Monitoring or reviewing IT systems, services, or application performance to support availability, reliability, security controls, usability, and operational effectiveness in accordance with established policies and procedures. Analyzing alternative approaches and recommending or supporting corrective actions for IT issues, including application errors, defects, configuration issues, or operational problems; escalating issues when appropriate; and coordinating with others to implement solutions that support mission, security, and performance requirements. Applying performance management/measurement methods, tools, and techniques; systems testing and evaluation principles, methods, and tools; requirement analysis principles and methods; commercial off-the-shelf software (COTS) products and components; Internet technologies to analyze the potential of systems, networks, and data; new and emerging information technologies and/or industry trends; cost-benefit analysis principles and methods; analytical methods and practices; and oral and written communications techniques. Applying systems analysis techniques, applications software development concepts and techniques; methods for integrating and optimizing components; infrastructure requirements; database management features; test and evaluation methods; and requirements analysis methods sufficient to design, code, test, and debug large and complex IRS mission critical programs. (such as maintaining source code and modifying and/or upgrading code as necessary) Creating technical documentation such as Computer Operator Handbooks, system flow diagrams and System Design Documents. AND You must also meet the following requirements: MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education. For more information on qualifications please refer to OPM's Qualifications Standards.
Before you apply
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