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Announcement #876247100

Information Receptionist

Military Treatment Facilities under DHA · Fort Bragg, North Carolina
Open to the public

What you'd do

About the Position: Receives customers and calls to the Womack Army Medical Center (WAMC), and ascertains the nature of the visitor call. Answers from routine to in depth inquiries based on knowledge of the mission, functions, organizational structures, staffing, medical terminology, physical layout and offsite locations of the WAMC. This is a Direct Hire Solicitation

Major duties

Receives customers and calls to Womack Army Medical Center (WAMC) and ascertains the nature of the visitor call. Provides paging and emergency notification services for the Womack Army Medical Center (WAMC). Answers from routine to in depth inquiries based on knowledge of the mission, functions, organizational structures, staffing, medical terminology, physical layout and offsite locations of the Womack Army Medical Center (WAMC). Provides paging and emergency notification services for the Womack Army Medical Center (WAMC). Maintains Womack Army Medical Center (WAMC) Staff Roster of both civilians and military. Maintains database of beepers and assigned numbers, coordinates with staff requiring changes or additions, makes appropriate changes, updates when necessary, and produces reports of new changes.

What you need to qualify

Who May Apply: US Citizens In order to qualify, you must meet the education and or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. General Experience: I have one year of general experience. General experience is progressively responsible clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, greeting customers both telephonically and in person to ascertain the nature of the call or visit; utilizing office automation systems to enter and retrieve data; and providing assistance or directions to customers within an organization such as a medical facility. OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.

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