Military & Family Readiness Center Community Readiness Specialist
What you'd do
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Major duties
The United States Space Force (USSF) 61st Force Support Squadron (61FSS) Military & Family Readiness Center (M&FRC) at Los Angeles Air Force Base, California is searching for a Community Readiness Specialist (NH-0101-02, GS-05 through GS-11 equivalent). Description: As the installation's Exceptional Family Member Program (EFMP) advocate, strategist, and non-medical case manager, you will play a vital, dynamic role in empowering military families with exceptional needs by seamlessly blending program management with compassionate, hands-on support. Daily responsibilities include conducting comprehensive family needs assessments, designing customized service plans, facilitating seamless relocations through warm hand-offs, and leading key collaboration efforts by chairing monthly integrated support meetings and coordinating complex case reviews alongside Medical (MTF) and Personnel (MPF) flights. Beyond direct casework, you will serve as an educator and community liaison by partnering with on- and off-base providers to close service gaps, leading disability rights workshops, driving targeted outreach, and dedicating up to 20% of your time to broader Military & Family Readiness (M&FRC) programs. To qualify for this highly organized, secure position, you must hold a Bachelor's degree in a social science field, possess two years of experience working with military families, demonstrate comprehensive knowledge of military family resources, exhibit strong administrative and workshop facilitation skills, and be eligible to obtain and maintain a Secret security clearance. The ideal candidate is a compassionate advocate, skilled coordinator, and natural problem solver who is ready to make a difference where it matters most as an energetic, dedicated EFMP Family Support Coordinator. In this vital role, you will serve as the ultimate ally for military and civilian families with exceptional needs by helping them navigate complex systems, bridging critical resource gaps, and directly supporting them so that our service members can remain focused on their mission knowing their loved ones are fully cared for. Key Skills and Abilities: Knowledge of the concepts, principles, theories, and practices relating to one or more of the social or behavioral sciences in relation to work in a family support capacity with special needs families. Knowledge of the practical aspects of social services delivery systems, including those administered by federal agencies and non-standardized community and state service providers in the local area, as well as the variety of practices, procedures, and methods utilized for accessing them. Skill in conducting interviews with and counseling families and individuals with a wide variety of special needs, some of whom have multiple needs, to establish the nature and extent of concerns and issues, receive and assimilate information, encourage enrollment, provide assistance in developing goals and plans, and determine appropriate referral services and/or options. Skill in establishing and maintaining effective working relationships using tact and diplomacy in interactions with leadership, on-and off base service agencies, state and local governments, and civic leaders to identify available services and gaps in services for families with special needs in a military environment, advocate for the families, and partner to achieve objectives. Ability to assess and measure organizational trends, concerns, and needs; identify gaps in available services; report on; and provide recommendations for the development and implementation of effective plans and tools to address issues. Ability to communicate effectively both orally and in writing.
What you need to qualify
The 0101 series has an individual occupational requirement that must be met and can be viewed here. In addition to the above requirements, you can view the experience level requirements here. Please scroll down to the 4th section titled Professional and Scientific Positions.
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