Consumer Affairs Program Officer
What you'd do
This position is at the National Credit Union Administration (NCUA) in the Office of Consumer Financial Protection. This position serves as a Consumer Affairs Program Officer and will be responsible for processing the most complex inquiries from credit union members, Congress and the general public involving consumer protection laws and consumer compliance regulations.
Major duties
As a Consumer Affairs Program Officer, you will: Serve as an agency expert on federal consumer financial protection laws and consumer compliance regulations. Develop new or revise existing agency programs and regulations implementing legislative changes to federal consumer protection laws and consumer compliance regulations. Provide input to the NCUA's Office of Human Resource's Division of Training and Development and Office of Examination and Insurance on Federal Consumer protection and consumer compliance examiner training programs. Represent NCUA in other federal financial regulators and the Consumer Financial Protection Bureau on matters involving federal consumer protection laws and consumer compliance regulations. Develop and update NCUA consumer compliance examination policies, programs, procedures, and questionnaires.
What you need to qualify
Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. All applicants applying for the CU-14 level must have at least one full year of specialized experience equivalent to the CU/GS-13 level obtained in the private or public sector. Specialized experience for this position is defined as experience in all of the following: 1) evaluating the compliance of a financial institution (or similar organization) with several of the federal consumer financial protection or fair lending laws referenced in Titles X and XIV of the Dodd-Frank Act; and the Truth in Savings Act and their implementing regulations; and 2) providing in-depth written analysis of several of the federal consumer financial protection or fair lending laws reference in Titles X and XIV of the Dodd-Frank Act; and their implementing regulations. You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and competencies described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. For qualification determination your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present). If you are a current or former federal employee, you must provide your pay plan, series and grade (i.e. GS-0301-09) for each federal position you held. If your resume does not contain this information, you will not receive credit for the claimed experience, and your application may be marked as insufficient. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. When creating your resume, please follow the instructions in the Required Documents section below as well as the guidance found here. Failure to provide adequate and required info details will result in an ineligible rating. Your experience claimed in your resume must also support your responses to any online questionnaire taken during the application process. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. The last resume submitted for this vacancy announcement will be used to determine qualifications and will supersede any previous submissions.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Similar openings
Browse all →No jobs match those filters right now. Try widening your search — or create an alert and we'll email you when one opens.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.