Support Services Supervisor
What you'd do
The incumbent serves as the supervisor of the Administrative Section of the Support Services Division (SSD) at the Oakland, California Veterans Administration Regional Office (VARO). The primary purpose of the work is to manage and supervise the operations of the SSD Administrative functions e.g., Records Management, Property Management, Supply, Procurement, Fleet Management, etc.
Major duties
Specific duties include: Administers administration programs that include records management, property management, supply, procurement, and vehicle fleet management. Use of Centralized Administrative Accounting Transactions Systems; Federal Automotive Statistical Data Tools, and Simplified Mail Accountability Reporting Tool. Manages Continuity of Operations Plan. Serves as a subject matter expert on all aspects of administrative activities. Provides management and operating officials' advice and assistance on all administrative matters. With division and station management, assists in the development and execution of the station's annual General Operating Expenses and Minor Construction budget. Develops and implements administrative management policies. Directs operation of the central mailroom including direction of the general workflow of written communications for the RO. Directs procurement, storage, and distribution of all forms and publications to the RO, service organizations, etc. and ensures compliance with RO and Central Office directives. Responsible for administration of station motor pool of General Services Administration vehicles in accordance with applicable directives and ensures maximum utilization and maintenance of assigned vehicles. Ensures surveillance, evaluation, and planning to ensure efficient utilization of facilities and works with appropriate entities for acquisitions, maintenance, and improvements. Administers the Personal Identity Verification system. Supervises administrative employees. Determines training needs of staff. Advises, counsels, and instructs subordinate employees on work and administrative matters. Interviews and selects candidates for vacant positions. Work Schedule: Full-Time, Monday through Friday, 7:30 AM - 4:00 PM Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Support Services Supervisor; PD37334A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R. § 2634.904(a). The selectee must submit the form before entering on duty and annually thereafter.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/27/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Individual Occupational Requirements: GS-12: Applicants must have one year of specialized experience equivalent to at GS-11 in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include: Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures. Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization. Office management experience includes responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc. Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to ensure the efficient operation of an organization. Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc. Specialized Experience: To qualify at the GS-12 Grade Level: You must have one year of Specialized Experience which is equivalent to the GS-11 level. Examples of specialized experience include knowledge of and technical skill in the application of property management, contracting activity, budget execution, supply and procurement procedures, records management, and vehicle fleet management. Demonstrated knowledge of the methods and techniques of administration and finance functions to shape and control the direction of the Regional Office operations which impact the overall efficiency of all business lines. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily of a sedentary nature. There are occasional periods of walking, standing, bending, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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