Supervisory Program Management Specialist
What you'd do
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Supervisory Program Management Specialist, you will lead three branches overseeing dashboards and business intelligence, advanced quantitative analytics, and data literacy.
Major duties
Provide strategic oversight for subordinate supervisors and staff, setting priorities, evaluating performance, and guiding the implementation of goals to improve quantitative data analysis, data literacy, and data reporting. Facilitate communication with internal/external stakeholders, including senior Chief Data and Analytics Office, USCIS officials, DHS components, and partner agencies, to ensure the correct ingestion, analysis, and interpretation of immigration data. Oversee teams of immigration data experts who enhance enterprise capacity for stakeholders by developing analytical tools, delivering training, supporting data queries, and providing expertise on USCIS databases, data, and processes. Manage teams data analysis, deliver presentations, and brief data issues to leadership to facilitate data-driven decisions. Collaborate with external stakeholders and their leadership to coordinate inter-office efforts among data teams. Serve as product owner for key agency data resources and platforms in partnership with stakeholders. Support the contracting officer by defining requirements, developing statements of work, evaluating contractor proposals, and monitoring contract performance to ensure contracts meet program objectives and comply with regulations.
What you need to qualify
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 07/27/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 07/27/2026. GS-15: You qualify at the GS-15 grade level, you must possess at least one (1) year of specialized experience, equivalent to the GS-14 grade level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the all of the following duties: Managing teams to execute multiple projects and communicating with managers, staff and stakeholders at all levels throughout project life cycles. Developing and implementing processes and procedures to ensure quantitative work products and technical projects are accurate and delivered on time. Setting annual strategic priorities for the office. Establishing priorities across teams and managing a diverse staff to maximize use of their skills in an environment with competing deadlines and resource demands. Building working relationships with internal and external stakeholders to advance program objectives. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 07/27/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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