PROGRAM ANALYST
What you'd do
The eTAS Program Office within Human Capital (HC) is responsible for TSA's authorized time, attendance, and scheduling system for over 400 federalized airports nationwide. In addition to managing scheduling and payroll activities for approximately 48,000 officers, the eTAS Program Office is also responsible for identifying requirements, system administration, enhancements and upgrades, user acceptance testing, deployment activities, and ongoing training and communications.
Major duties
This Program Analyst position is located in Human Capital/HC Operations Office, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Serving as subject matter expert on scheduling, time and attendance, and reporting technologies, providing oversight, technical interpretations, and ensuring compliance with relevant regulations and policies across diverse operational environments. Collaborates with internal and external stakeholders for scheduling and pay processing activities. Advise management on operational effectiveness and efficiency of the electronic time, attendance, and scheduling (eTAS) technology and procedures. Applies advanced qualitative and quantitative techniques to analyze and measure the effectiveness, efficiency, and viability of the eTAS solutions. Adapts analytical methods and techniques to address specific issues and develops new approaches to resolve complex scheduling and time and attendance system, integration, or process issues. Provides recommendations to address areas of concern; oversees execution of enhancements, system integration, and fixes and assesses the effectiveness of the implementation. Confers with supervisor or manager on execution and tracking of project tasks and plans. Validates and coordinates tasking of counterpart or subordinate organizational units as directed by supervisor or senior TSA officials. Provides technical and tactical advice, resolves problems, reviews program status, and modifies schedule and priorities to accomplish duties. Identifies and determines type of actions required to meet assigned timeframes and deadlines. Design, develop, and maintain tracking dashboards that effectively communicate eTAS program status, airport operational metrics, and performance data to stakeholders at all organizational levels, supporting informed decision-making and enhancing situational awareness.
What you need to qualify
In addition to the minimum qualifications described above, you must meet the following specialized experience to be considered qualified for the position: To qualify for the SV-J band (equivalent to GS-14), you must have one year of specialized experience at the SV-I band or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Experience providing oversight and technical expertise related to a time and attendance system. Experience analyzing and evaluating program areas to identify deficiencies and applying corrective actions. Experience reporting and presenting new solutions on unique time and attendance issues to stakeholders and senior leadership. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.