Health System Specialist
What you'd do
This position is located in the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM IO), within the Office of the Deputy Secretary of VA (DEPSECVA). The position supports national health care management officials by analyzing, evaluating, advising on and coordinating health care delivery systems and operations in relation to sustainment of VA's new EHR after implementation.
Major duties
Duties of the Health System Specialist includes, but not limited to: Coordinates EHR programs for staff use, development of project plans, convening stakeholder groups to prompt requirements, conducting environmental scans for viable solutions to business need, deploying solutions, and performing assessments to ensure the informatics products and services are meeting stakeholder needs. Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs and using creative and well developed interpersonal skills to achieve effective communication with the end users and national teams. Manages the improvement of multiple specialized clinical and business processes and workflows through the implementation and operations of VA's new Electronic Health Records Modernization Integration Office (EHRM-IO). Manages development of new, innovative, and cutting-edge workflows, best practice processes, directly impacting the efficiencies of process improvements, within VA and the entire network of Veteran care providers. Adapts software and emerging technologies to optimize the delivery of care through effective education and communication, innovations in process management, and high-quality customer service achieved by working in close partnership with interdisciplinary services. Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare. This is a bargaining unit position. Work Schedule: Mon - Fri , 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Duty Location Status: Will be physically located in a VA owned or leased office/space. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD20980A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks as a GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Individual Occupational Requirements (IOR): The 0671 Occupational series has an IOR that must be met: Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. -OR- Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to the IOR, candidates must also meet the following specialized experience for the grade level. GS-13 Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge, experience and expertise in clinical informatics principals, project management, and healthcare activities as well as organizational and analytical abilities; Comprehensive knowledge of clinical workflows such as nursing, direct patient care, emergency department or other clinical areas in order to analyze EHR solutions and impacts; Experience with legacy information systems and applications in order to understand present/past state as basis for EHR implementation; and Comprehensive knowledge of informatics principles, strategic management of resources throughout lifecycles. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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