Support Services Specialist
What you'd do
This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS), with one vacancy in Honolulu, HI. This position is also announced under vacancy number NMFS-26-13007484-DE, which is open to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both.
Major duties
As a Support Services Specialist, you will perform the following duties: Serve as a National Oceanic and Atmospheric Administration (NOAA) Trust Agent who acts as the government sponsor to initiate the security process for contractors and associates to enable the issues of a Common Access Card (CAC). Determine security level required and collect pertinent information to verify employees' need for access to certain NOAA facilities. Review all types of travel, including foreign, domestic, invitational, Gift and Bequest to ensure eligibility for travel. Review complex travel issues to resolve processing or payment issues. Make recommendations for improvement to work processes and initiate documents to establish standard operating procedures. Oversee the implementation of administrative support in onboarding and separation of staff. Research and interpret policies to advise employees on time and leave regulations and policies.
What you need to qualify
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ EDUCATION: There is no positive education requirement for this position. SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify at the ZA-2 or GS-07 level: SPECIALIZED EXPERIENCE: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZA-1 or GS-06 in the Federal service. Specialized experience MUST include all of the following: Assisting in administrative work such as human resources, security, mail, personal property, procurement, or other related administrative areas; Providing information to staff on travel, administering travel, time or leave regulations and policies; and Operating electronic databases, automated communication systems, tracking systems, data-entry and retrieval systems, reports or other automated office tools. OR SUBSTITUTION OF EDUCATION: One full year of graduate-level education in public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of successfully completed graduate-level education and specialized experience may be used to meet the total experience requirements.
Before you apply
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