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Announcement #877239000

Visa Specialist

Department of State - Agency Wide · Williamsburg, Kentucky
Open to the publicTelework eligible

What you'd do

This position is located in the Kentucky Consular Center (KCC), Office of Domestic Operations, Visa Directorate, Bureau of Consular Affairs. KCC processes all petition-based non-immigrant and diversity immigrant visas, which totals over 600,000 cases per year, and conducts Facial Recognition checks for approximately 20 million visa and passport applications per year.

Major duties

Oversee Fraud Prevention Unit (FPU) operations and assist the Fraud Prevention Manager (FPM) in ensuring effective and timely contractor performance. Serve as the primary government point of contact for day-to-day operations of the FPU. Manage workflow among the various components of the FPU; conducting audits of contractor effectiveness and efficiency; identifying potential performance issues and bringing them to the attention of the FPM with proposed solutions. Provide technical guidance with INA provisions, immigration policies, legal and regulatory changes, and emerging fraud patterns to contractor staff performing investigative case work involving potential fraud schemes in underlying Visa petitions. Assist the FPM in the development and implementation of new programs in response to emerging Administration priorities; provide hands-on guidance to ensure new programs are successfully implemented and effectively generate goal-advancing results. Establish and maintain contacts with counterparts in law enforcement and national security communities, and the USCIS Service Center fraud unit, to keep current with their processes, practices, and procedures relevant to fraud prevention programs.

What you need to qualify

Applicants must meet all the qualification requirements described below by the closing date of this announcement. Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States. Specialized Experience: Experience in understanding and applying a wide range of federal policies, laws, and regulations that govern non-immigrant and diversity immigrant visas processing. Experience in using qualitative and quantitative analytical methods to analyze and evaluate the effectiveness and efficiency of fraud prevention operations. Experience in utilizing software programs and online research tools used in border security, non-immigrant visa, and diversity visa operations. Experience in analyzing and recommending new fraud prevention initiatives in response to emerging fraud patterns, trends, and regulatory and policy changes. Experience in using oral and written communication to provide advice and assistance, plan and coordinate activities, present briefings and trainings, interpret policies and procedures, conduct outreach, and represent agency interests in interactions with other government and non-governmental entities.

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