Program Analyst
What you'd do
This position is located at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Miami VA Medical Center, in the Health Administration Service Line. The primary purpose is to serve as the Program Analyst under direct supervision of Chief of Ambulatory Care and be responsible for the extracting, analyzing and reporting data, related to performance metrics that impacts access to care to our Veterans.
Major duties
Duties include but are not limited to: Utilize computer software programs develops procedures for validation of data input. Analyze data, identify discrepancies, make corrections, and recommends a course of action to assure accuracy and timeliness of future data input. Conduct studies, design databases, monitor reports, analyze workload data and, using a wide range of methods and procedures to conduct program analysis for a variety of data sources. Develop, monitor, and perform data collection and analysis (i.e. encounter based clinical diagnostic and administrative data). Collect numerical data for reports, completes statistical analysis and interview various administrators and clinicians on current processes. Develop and implement an in-depth training program for the Facility to ensure staff are properly educated and accountable for encounters, scheduling, and data reports management and analysis. Ensure correct data to report, scheduling procedures for all scheduling applications, and clinic profiles, follow national directives and other facility policies. Serve as a point of contact on matters relating to the HAS VistA Core packages. Provide continuous education and training on encounters, errors, and reports to stakeholders to include clinical providers, Administrative Officers, and HAS staff. Work with Program Application Specialist in designating and preparing data management analyses, special studies, and reports. Assign menus, security keys, and mail groups to service employees as well as nonservice employees requesting special service/VistA options, making necessary changes as employees transfer to and from other services. Provide management information and analysis of software functions within the service and evaluating and testing new VistA equipment and software. Estimate and compute workload projections through established formula and guidelines. Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD07675A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/31/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Utilizing computer software programs, develops procedures for validation of data input, e.g., Outpatient Error Listing, Patient Treatment File (PTF) discharge, clinic workload; Assists with cost effectiveness studies by collecting data and making computations; Performs program cost analyzes such as development of-life cycle or other cost analysis of projects, or performance of cost benefit or economic evaluations of programs; Assigns menus, security keys, and mail groups to service employees as well as non service employees requesting special service/VistA options, making necessary changes as employees transfer to and from other services; Keeps current on developments and informs service line users of changes in programs and new reporting requirements; Develops procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems and line or operating programs; Works with Program Application Specialist in designating and preparing data management analyses, special studies, and reports for use by top management for budget preparation and workload projections using multiple data sources; Estimates and computes workload projections throughout the Fiscal Year. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's degree or equivalent graduate degree or two (2) full years of graduate level education leading to such a degree OR LL.B. or J.D., if related Ph.D. or equivalent doctoral degree.(TRANSCRIPTS REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an appropriate combination of specialized experience and education beyond graduate-level education (beyond the first year).(TRANSCRIPTS REQUIRED) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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