Training Specialist
What you'd do
This position is in the Financial Services Center (FSC), Financial Healthcare Service (FHS), Customer Care & Compliance Section ( CCCS). Incumbent serves as a training specialist located in the Financial Healthcare Service with responsibility for providing training and analytical support to the Service Director, FHS.
Major duties
This is a non-bargaining unit position. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Available with supervisory approval Telework: Available Virtual: This is not a virtual position. Position Description/PD#: PD15000A Relocation/Recruitment Incentives: Not Authorize Financial Disclosure Report: Not required Permanent Change of Station (PCS): Not Authorized Major Duties: Performs all professional duties related to planning, designing, analyzing, testing, implementing, and documenting all training activities in support of processing medical claims in FHS. Provides direction in the implementation and maintenance of the training programs supporting the processing systems for medical claims and works directly on projects related to the improvement of such systems. Resolves technical and administrative problems evolving from changes in concepts, schedules, technology, workload and methods of instruction resources needed and course modifications. Evaluates the progress of the training program against established milestones, schedules, and determines any necessary adjustments to documentation to ensure training program goals are met.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/28/2026. *FOR CURRENT OR FORMER FEDERAL EMPLOYEES: Please view the 'Current and Former Federal Employees: Validating Time-in-Grade and Eligibility' section below to ensure you are submitting the proper SF-50/s Notification of Personnel Actions. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. AND Individual Occupational Requirements: Undergraduate and Graduate Education: Major study -- education or a subject area related to the position to be filled. or Experience Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. AND Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume. The Selective Placement Factor for this position is: Experience developing and delivering training materials for information technology (IT) or software projects. AND You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Experience planning, administering and determining training objectives; overseeing the development and delivery of immediate and long-term training programs; and implementing and maintaining training programs supporting Information technology processing systems. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some light physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: 1. Education & Training - developing trainings materials for IT and teaching, training, research, making presentations, lecturing, testing, and other instructional methods. Overseeing the development of immediate and long-term training programs 2. Performance Management - principles and methods for evaluating program or organizational performance using financial and nonfinancial measures, including identification of evaluation factors (for example, workload, personnel requirements), metrics, and outcomes. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from Austin, Texas. This includes all locations that fall within a 50-mile driving distance from 1619 Woodward St., Austin, TX 78744 (US Department of Treasury).
Before you apply
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