Prosthetic Representative - Service Chief
What you'd do
This Position functions as the Chief, Supervisory Prosthetic Representative in the Prosthetics & Sensory Aids Service. The incumbent reports to the V20 Prosthetics Program Manager, VISN Prosthetic Representative (VPR). The incumbent performs work in direct support of clinical areas such as O&P, Primary Care, podiatry, PM&R, Surgical Services, Community Based Outpatient Clinics, hospital wards, nursing homes (VA, state and community) etc.
Major duties
VA Careers - Prosthetics: https://youtube.com/embed/3NUvF5jjErQ Development of local organizational policies and procedures consistent with national and VISN 20 policies and procedures. Authorize/Approve purchase orders. Help develop Statements of Work (SOW) for VISN Prosthetics contracts (Home 02, Artificial Limbs, DME) Monitor contracts for compliance to statement of work. Must be COR certified. Planning, development, preparation and execution of annual budget for their facilities. Analyzing costs to develop cost containment initiatives. Receive, analyze and process requests for prosthetic equipment and services. Identify and select national CMS/ Health Care Procedural Coding System (HCPCS) codes are entered for every item purchased through and/or billed to ensure proper reporting. Establishing long- and short-term program goals. Responds to a variety of correspondence i.e. Veterans, Congressmen, contractors, Home Oxygen program Chairperson in local facility committees, workgroups, teams. Assess and provide technical guidance concerning equipment and benefits to beneficiaries and other health care workers. Adjusts workload; recommends new performance measures; measures effectiveness against existing performance measures, review of workload and study workload/forecasting for future program growth. Meets VISN 20 standard/expectations of transactions/workload for all staff. Implementation of new National and Local guidelines/policy. Developing tools that allow monitoring of a quality assurance program Analyze, review and evaluate the results of various monitors and databases Confers with contractors and other health care workers. Inform Veterans and family on different appliances and services available. Coordinates specialty programs which include Clothing Allowance, Home 02, AAE, and RISA, Wheelchair, Amputee, Major Medical Committee (MMEC), Prevent Amputation for Veterans Everywhere (PAVE), etc., by scheduling Veterans and providing necessary documentation as applicable. Works with VPR/Designee to track timeliness of provision of devices, programs, grants and oversee funding of specialty programs. Direct supervision of PSAS staff to include development of performance standards, performance goals, e-performance evaluations and other necessary HR Actions. Work Schedule: Monday - Friday, 8am - 4:30pm Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
What you need to qualify
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Citizenship. Citizen of the United States. Experience and Education. Individual must meet at least one of the requirements below. Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; or Experience/Education Combination. Equivalent combinations of experience and education are qualifying. English Language Proficiency. Candidates must be proficient in written and spoken English. Grade Determination: GS-12 Prosthetic Representative (Service Chief) Experience. At least one year of experience equivalent to the GS-11 grade level. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of legal, ethical, and professional standards applicable to providing home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, or orthotics/prosthetics services. Ability to manage, interpret, and present fiscal data (i.e. fund controls, contracts and equipment expenditures), forecast resource and equipment needs and administer an allocated budget. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics. Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; assessment of competencies; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions. Preferred Experience: Prosthetics experience and customer service.
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