Prosthetic Representative
What you'd do
The Robert J. Dole VAMC is seeking to recruit a highly qualified candidate for a Prosthetic Representative position within the Technical Career Field (TCF) training program within the Prosthetic and Sensory Aid Service. NOTE: Travel may be required once a month in order to complete and comply with the training.
Major duties
This is a trainee position that aims to train an incumbent to a Prosthetic Representative within the Prosthetic and Sensory Aids Service (PSAS). The incumbent trainee will serve under the preceptorship of a Supervisory Prosthetic Representative (Chief or designee) for the purpose of orientation, learning and experiencing specialized functions specific to the management of Prosthetics Service Line and related specialized programs, such as Home Improvement & Structural Alterations (HISA), Auto Adaptive & Equipment (AAE) Program, Annual Application for Clothing Allowance, and Service Dog Veterinary Health Insurance Benefit (VHIB). The incumbent trainee will serve in a series of required developmental coursework and tasks which are designed to provide specific knowledge, skills, abilities and experience. The supervisor and incumbent trainee will jointly develop and establish specific goals, objectives, and projects. The incumbent trainee will independently (with minimal supervision) organize and perform tasking to complete jointly agreed upon goals. Forward-looking education, training and work assignments will be provided in budget preparation and forecasting; accounting; procurement procedures and inventory management; public relations and communication; anatomy and physiology; kinesiology; medical terminology; human behavior; patient care; prosthetic devices/equipment, and VA iCARE Values. Duties include but are not limited to the following; Develop local organizational policies and procedures consistent with national policies and procedures Authorize and prepare purchase orders Develop Statement of Work and/or Performance Work Statement for service contracts Monitor contracts to ensure compliance adherence to statement of work Receive, analyze and process requests for prosthetic equipment and services Validate data Establish long- and short-term program goals 8. Respond to a variety of correspondence Participate in local facility committees, workgroups, teams Assess and provide technical guidance concerning equipment and benefits to eligible beneficiaries Adjust workload and develop performance measures Implement new local and national guidelines, policies and procedures Develop tools that allow monitoring of a quality assurance program Analyze, review and evaluate the results of various monitors and databases Confers with contractors and other health care workers NOTE: Travel may be required once a month in order to complete and comply with the training. Work Schedule: Monday - Friday from 8:00AM - 4:30PM Telework: Ad. Hoc Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
What you need to qualify
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part. Experience and Education: Individual must meet at least one of the requirements below. Experience: One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; OR, Education: A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; OR, Experience/Education Combination: Equivalent combinations of experience and education are qualifying. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Preferred Experience: Purchasing experience including research, procurement, reconciliation, contract usage/management. Grade Determinations: GS-7 Prosthetic Representative (Developmental Level) Experience: In addition to the basic requirements, one year of creditable experience equivalent to the GS-5 grade level, directly related to the position to be filled. AND, Demonstrated Knowledge, Skills, and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to understand and apply processes, procedures, regulations, and laws as it applies to purchasing and the provision of prosthetic items/services. Ability to coordinate multiple requests for durable medical equipment (DME), including repairs, services, and benefits. Ability to act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received timely. Ability to monitor contractors and vendors for compliance with contract requirements. GS-9 Prosthetic Representative (Developmental level) In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled. OR, Education: Education equivalent to two full years of progressively higher level graduate education or Master's or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours may include, but is not limited to, any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree. AND Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management. Ability to organize, prioritize, and monitor actions to ensure timeliness. Ability to understand and articulate the benefits program options available. This includes communicating with patients, caregivers, health care providers and vendors. Ability to apply and educate others about national, VISN, and facility directives, policies, procedures and regulations. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-07 to GS-09. Physical Requirements: Work is primarily sedentary and is carried out in an office setting. Prolonged periods of working at a computer terminal exist. Ability to retrieve equipment from a storage room is required. Climbing associated with stocking and pulling of equipment and other items in storage areas is necessary, incumbent may carry/lift items weighing up to fifty (50) pounds.
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