Family Resource Specialist
What you'd do
This vacancy is for a GS-0101-11, Family Resource Specialist located at the United States Coast Guard, HSWL Field Office, Work-Life Division, Base Honolulu, Hawaii
Major duties
You will serve as a Family Resource Specialist and be responsible for providing family support services to personnel at Coast Guard Base Honolulu. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Serving as a non-clinical case manager on issues pertaining to special needs conditions and the Special Needs Program (SNP) to Active Duty members, Reservists, their family members, and commands. Maintaining and managing special needs case records for Active Duty members enrolled in the SNP. Ensuring program compliance with polices and procedures and participating and complying with inspections. Providing non-clinical case management of SNP cases in accordance with Coast Guard Policy, as well as policy guidance and Standard Operating Procedures (SOP's). Creating and maintaining resource files (electronically and/or paper) containing relevant and current civilian and military resources. Coordinating and providing standardized education and training on the SNP to active duty personnel and unit commanders. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information
What you need to qualify
Basic Requirements: This position has a positive Education Requirement in addition to at least one year of Specialized Experience or substitution of education for experience or combination (if applicable) in order to be found minimally qualified. Transcripts must be submitted with your application package. You MUST meet the following requirements: EDUCATION: Degree: behavioral or social science; or related disciplines appropriate to the position. OR Combination of education and experience that provided you with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated you acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. AND To qualify at the GS-11 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-09 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Assessing individual, family, employee, patient, student, customer or community needs; coordinating services, referrals, or resources, maintaining records and assisting individuals in accessing available programs or support services. Applying policies, procedures or program guidance processing program actions, maintaining records or databases, monitoring compliance requirements or coordinating with internal or external stakeholders to support service delivery. Developing, coordinating or delivering educational, outreach, informational or customer support activities related to programs, services or available resources. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education can be substituted for experience at this grade level if you meet one of the following: A. Have completed three full years of progressively higher level graduate education or possess a Ph.D. or equivalent doctoral degree in a related field of study from an accredited college and/or university. (Transcript is required at the time of application) OR B. Have a combination of specialized experience and graduate education. (Transcript is required at the time of application) National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Before you apply
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