Passport Specialist
What you'd do
Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. CA is responsible for the welfare and protection of U.S. citizens abroad, for the issuance of passports and other travel documentation to citizens and nationals, and for the protection of U.S. border security and the facilitation of legitimate travel to the United States.
Major duties
Provides expert instruction, advice and support to management, acceptance agents, passport adjudicators, and other public contact employees on passport fraud statutes, regulations, precedents, and Departmental anti-fraud policy. Participates in management level program planning, coordination, and implementation, collaborating with passport specialists and the National Fraud Program Office on the development of fraud prevention policies and programs. Updates, coordinates, and implements comprehensive region-wide passport fraud prevention program initiatives to protect the integrity of the U.S. passport. Assigns, reviews, and revises the work of passport specialists and other Agency/Center personnel, providing both administrative and technical oversight to ensure conformance with established objectives and standards. Leads and conducts reviews to detect systemic problems, recommends corrective actions, and coordinates proposed remedies with passport specialists and fraud program officers to develop and propose Directorate-wide consensus on solutions.
What you need to qualify
Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States. Experience providing advisory services on regulations and policies governing U.S. passport adjudication and issuance. Experience examining legal documentation to detect counterfeit materials and refer suspicious applications to investigative authorities. Experience interviewing applicants of suspected passport fraud to gain information and determine legitimate entitlement to a U.S. passport. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through."
Before you apply
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