Program Assistant
What you'd do
This position is located in the Patient Administration Service (PAS), reporting to the Chief, PAS Office of the Associate Director, South Texas Veterans Health Care System (STVHCS). The primary function of this position is to assist the Chief, PAS in managing community provider network adequacy and community provider relationships. These include but are not limited to Community Care Network providers, providers with whom STVHCS has sharing agreements and local contracts/agreements.
Major duties
Major Duties: Serves as primary point-of-contact for all inquiries concerning community care contracts and agreements. Facilitates in person visits to community hospitals and providers offices with a team of Community Care staff to meet, build rapport and trust in VA, and educate community providers on VA processes and applications. Works closely with DOD to establish and update referral documents pertinent to our VA-DOD Sharing Agreements. Maintains a working relationship with personnel from the affiliated medical school facilities/providers, DOD agencies, and private sector contracted facilities. Providing on-site direction as needed in coordination with various departments within STVHCS, and ensure timely workload capture leading to VERA credit, MCCF billing, and continuity of care. Serves as the liaison between VA and the TPA on all aspects of network adequacy. Meets routinely with TPA, PAS, and VISN staff to discuss network adequacy and ongoing efforts to build and strengthen the community provider network. Uses HSRM to gather data on community provider availability and utilization. Maintains databases to ensure proper funding for assigned contracts and agreements. These database tools will be utilized to compile and produce accurate reports and statistical data, which will be used by the programs administrators in performing service reviews and the Chief of PAS and the TPA. Creates and maintains a SharePoint site with capacity and utilization data reports for members across VISN 17. Responsible for establishing and managing Microsoft Excel spreadsheets and querying the VA electronic databases to provide monthly breakdown on expenditures for each medical contract and agreement. Work Schedule: 7:30 am - 4:00 pm or 8:00 - 4:30 pm, Monday - Friday Telework: Ad-hoc only Virtual: This is not a virtual position. Position Description/PD#: Program Assistant/PD00289A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Using computer programs such as Microsoft Excel computerized spreadsheets and various portal and websites used by both Veterans Affairs (VA) staff and Community Providers for VA community care to prepare data for reports, inquires, investigations and to analyze the contents of reports; Using medical terminology to aid in conversing and writing concerning eligibility for medical treatment; Applying knowledge of claims, billing principles and concepts to assist community providers with basic questions regarding VA payment for care. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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