Operations Coordinator
What you'd do
This position is located in the Store Operations Group, Defense Commissary Agency (DeCA). The primary purpose of this position is to provide the manager with objectively based information for making decisions on the administrative and programmatic aspects of DeCA Store Operations and management.
Major duties
As an Operations Coordinator, you will be responsible for the following duties: Provides the manager and senior leadership with analysis, studies, and objectively based information to support decisions on Store Operations programs. Serves as Portfolio Manager by managing performance data, metrics, Lines of Effort, breakthrough activities, and tracking implementation milestones. Assists the Executive Director and Deputy with program and project management, coordinating with subject matter experts, monitoring execution, and preparing status reports. Meets with internal customers and stakeholders to assess program performance, resolve issues, and communicate leadership intent. Gathers and analyzes program data, reviews integration and assessment reports, and briefs leadership on program status and outcomes. Develops and delivers tailored data products, including ad hoc extracts and recurring reports in multiple formats and media. Prepares business plans, documentation, fact sheets, point papers, and briefings, presenting recommendations and updates to management. Read the entire announcement before starting the application process. HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit. You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents. You will not be considered if you do not select an eligibility. If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
What you need to qualify
To qualify as an Operations Coordinator, your resume and supporting documentation must support: Creditable specialized experience includes: GS-13 Applying knowledge of commercial retail food merchandising systems and grocery platforms to support daily commissary operations, while analyzing operational data to provide authoritative system guidance and propose improvements to streamline processes. Using comprehensive knowledge of commissary operations, regulations, retail merchandising, grocery management, marketing, branding, and digital communication to advise managers and support sales and marketing initiatives. Planning and carrying out complex assignments by applying management methods and balancing competing organizational goals. Using advanced analytical techniques such as hypothesis testing, forecasting, simulation, sampling, and modeling to evaluate and improve management processes. Identifying workflow issues, waste, defects, and service gaps and developing data-driven business cases to influence organizational improvement. Conducting qualitative and quantitative studies to assess program effectiveness and provide data-driven recommendations to leadership. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-13: You must have 52 weeks of Federal service at or equivalent to GS-12. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Business Analysis Commissary Operations Communication Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not Covered Those retired under CSRS or FERS considered: No. DoD criteria not met. Telework eligible:Yes,Telework is at discretion of supervisor/Agency Remote work eligible: No At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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