Program Support Assistant
What you'd do
The PSA for Sterile Processing Service provides a wide range of administrative and clinical support for the unit. The PSA provides admin guidance and assistance to the professional staff (Chief & Assistant Chief, SPS, Facility RME Coordinator, Quality Assurance Coordinator and Sterile Processing Technicians.
Major duties
Answers then evaluates incoming calls for priority then routes calls accordingly. The incumbent is responsible for screening and gathering the proper information to satisfy the call or route calls to the correct subject matter expert to assist with the inquiry. This responsibility includes providing management with appropriate background information in order to properly escalate sensitive matters. Composes and reviews a variety of correspondence and other documentation to include formal letters, memos, studies and briefings for both internal and external use. Calendar duties include scheduling appointments and conferences as instructed or without prior clearance, if warranted. Assist in the coordination of the CMO and AO daily appointments, meetings, conferences, deadlines, and other commitments. Coordinates meetings by ensuring invitations are distributed to those required participants, prepares &publishes agendas and serves as the recorder by taking minutes. Serves as a training coordinator for all clinic and staff and maintains attendance records in the VA education training system. Requests, reports, and records all training received by the clinical staff. Coordinates reoccurring medical education for professional clinic staff. Registers and schedules programs, arranges logistics, notifies staff, reports attendance, records necessary credits for re-privileging, and complies and submits training reports and documentation. Request funds for registration fees and travel expenses, administrative leave, and vouchers for reimbursement. The incumbent maintains time and attendance for approximately 70 VA employees assigned to the KMC and the VOPC. Responsible for the timeliness and accuracy submission of automated timecards in the VA time & attendance systems. Creates leave analysis reports and enters tour of duty changes as they occur or requested by this CMO or AO. Provides required information to the respective STVHCS payroll offices. In the absence of the AO, contacts the property manager as needed to address issues with building maintenance and repair, such as heating, air conditioning, plumbing, lighting, and equipment provided by the building owner for all programs located within KMC and VOPC buildings. Incumbent will assist with equipment requests, utilizing the automated Equipment Tracking Request system in VISTA to place requests for new equipment, equipment moves, new lines, etc. Works with IT and KMC and VOPC personnel to coordinate moves of computers, printers and telephones to ensure minimal interruption of these clinics. Work Schedule: Monday - Friday 8:00-4:30 pm Position Description Title/PD#: Program Support Assistant/PD037120 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service). Specialized experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience includes but are not limited to: responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service. Provides administrative support to physician and nursing staff assigned to the clinic. The Incumbent serves as the focal point for orientation of newly assigned employees, to include coordinating clinic schedules, scheduling training, clinic policies, issuing keys, ordering forms, establishing time schedules and timecards, and conducting building orientation. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.
Before you apply
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