Veterans Claims Examiner
What you'd do
The incumbent serves as one of the group of Claims Examiners who determines entitlement and amount of Government Life Insurance payable under the United States Government Life Insurance (USGLI), National Service Life Insurance (NSLI), Veterans Special Life Insurance (VSLI), Service-Disabled Veterans Life Insurance (SDVI) programs.
Major duties
Specific duties include: Develops and evaluates evidence, determines entitlement and authorizes payments. Determines validity of beneficiary designations. Determines when field examinations are necessary, requests for handwriting analyses, and recommends when delayed awards should be inserted. Determines when payments should be made to estate of insured or beneficiary. Determines existence or absence of extra hazards of service. Determines proper settlement shares under applicable state domiciliary laws of descent and distribution. Prepares Administrative decision statements of the case. Prepares testamentary capacity decisions. Calculates commuted values in contingent award cases and total and permanent disability cases. Responds to written and telephone inquiries. Conducts systematic analyses and written reports for division management. Prepares Congressional correspondence. Provides day-to-day technical guidance and assistance to lower graded claims examiners. Conducts case reviews on lower graded employees, as assigned, to assist the supervisor in conducting his/her monthly performance reviews. Work Schedule: Full time, Monday through Friday Compressed/Flexible: Available (6:00am - 6:00pm) Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Veterans Claims Examiner; PD01965A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/29/2026. TIME-IN-GRADE REQUIREMENT: As a current/former Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Examples of appropriate SF-50s to include which show TIG requirements have been met include: Within grade increases (WGI) at the highest grade held; or Promotions with an effective date that occurred more than one year from the closing date of the job opportunity announcement; or Most recent appointment. NOTE: Do not submit Award or General Adjustment SF-50s, as they do not provide sufficient information and will not be accepted for the purpose of verifying TIG. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-11 Grade Level: Specialized Experience To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: positions that have involved experience in the development, examination, investigation, adjudication, or authorization of claims for disability compensation, disability pension, dependency and indemnity-compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant to the position being filled. OR Education Applicants may substitute education for the experience required for the GS-11 level. Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the competencies necessary to do the work. OR Combination of Specialized Experience and Education Applicants may also combine education and experience to qualify at the GS-11 level: Equivalent combinations of specialized experience and PH.D. graduate education. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary in nature. The work requires sitting, walking, standing, bending and carrying light items such as books, papers, and insurance folders. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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