SUPERVISORY DESK CLERK
What you'd do
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
Major duties
You will issue keys to authorized personnel and maintain a key log to ensure all keys are accounted for. You will input time and leave data into an automated database system in accordance with policy and regulations. You will extract and compile information to create weekly, monthly, and annual reports. You will set performance standards to evaluate employees and identify training needs. You will interpret Housing Management policies to ensure program compliance.
What you need to qualify
Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Read and interpret orders issued by all branches of military services sufficient to assign rooms based on the Housing Policy Manual; 2) Operate office equipment; 3) Perform administrative duties; 4) Interact with military personnel; 5) Receive and resolve problems and complaints from guests. NOTE: This information must be supported in your resume to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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