GUEST SERVICES MANAGER
What you'd do
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Pine Tree Inn Regular position with 20 guaranteed hours. * Must meet state and legal age requirement for sale of alcoholic beverages.* You are also eligible for NAF benefits such as: -Health & Dental Insurance-Life Insurance -401k with Employer Matching Contribution -AFNAF Retirement Plan with Employer Contribution -Paid Time Off and Paid Sick Leave -Paid Federal Holidays -Tuition Assistance
Major duties
Responsible for the efficient and economical operation of the Lodging Guest Reception, which includes both reservations and front desk operations. Accepts request for reservations.Registers and assigns rooms to guests, issues room keys, and may escort guests to rooms. Calculates and posts charges to patrons' accounts and balances totals. Maintains daily quarters occupancy and current checkout list. Plans, establishes and schedules leave; sets performance standards; selects the most suitable applicants for vacancies, determines performance ratings and training as need. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13021853
What you need to qualify
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/11/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have functional experience and demonstrated a mastery of front desk operations from either military or civilian hotel operations.Experience in general clerical or cashier work.Supervisory experience in another lodging function such as housekeeping, logistics, etc by be substituted for front desk experience.
Before you apply
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