Management Analyst
What you'd do
The incumbent is assigned to the Veterans Service Center (VSC) and reports to the Veteran's Service Center Manager (VSCM) and to the Assistant Veteran's Service Center Managers (AVSCM). The primary purpose of this position is to provide objectively based information for making decisions on the administrative aspects of organizational operations and management. The incumbent performs a variety of substantive analytical, planning, training, evaluative, budgetary, and advisory work.
Major duties
Specific duties include: Conducts complex analytical work to evaluate and improve station management policies, procedures, and organizational structures; interprets and advises on policies; and assesses internal controls for compliance and effectiveness. Participates in meetings with agency leadership and other federal officials to exchange information, investigate issues, present recommendations, and collaboratively resolve problems. Advises management on unique administrative issues and guides implementation of new or updated legislation, policies, regulations, and procedures. Serves as a liaison between VBA District Offices and the Regional Office, coordinating initiatives requiring cross-team collaboration. Manages sensitive correspondence and handles confidential labor and employee relations matters, including negotiations, grievances, and disciplinary actions. Provides local guidance and memo preparation for VSC leadership on labor-management issues, Master Agreement concerns, and maintains related records and timelines. Regularly updates VSC leadership on initiative status and recommends interventions to support achievement of Regional Office objectives. Reviews and recommends changes to work methods and procedures based on mission updates or staffing changes; advises leadership on operational matters; and coordinates responses to Central Office requests. Assists with planning and scheduling production-related work, adjusts staffing and procedures as needed, justifies supply and equipment purchases, and oversees development of data and analysis for higher-level decision-making. Develops local policies implementing VBA directives; monitors and analyzes management information system data; evaluates workload projections; and manages VSC front office administrative operations across all functional areas, including communications, logistics, emergency preparedness, directives, human resources support, surveys, timecard certification, employee alerts, national initiative tracking, inquiries, SharePoint, delegations, travel, and supply procurement. Work Schedule: Full-time, Monday - Friday, 8:00 a.m.- 4:30 p.m. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position Virtual: This is not a virtual position. Position Description/PD#: Management Analyst; PD40324A Relocation/Recruitment Incentives: Not Authorized. Bargaining Unit: No
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 08/04/2026. TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-11 Grade Level: Specialized Experience: Applicants must have at least one (1) year of specialized experience, which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-09) in the normal line of progression for the occupation. Specialized experience is defined as conducting detailed analysis of issues, work functions and work processes, AND knowledge of pertinent laws, regulations, polices which affect work processes and operation. Examples include: Collecting and researching data for evaluations of programs/operations; Researching laws, regulations, guidelines, and approved procedures to provide findings; Communicating information to management, both orally and in writing OR Education Substitution: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related; OR Equivalent combinations of Specialized Experience and Graduate level education. [To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is mostly sedentary. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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