Social Worker (Program Coordinator)
What you'd do
This Social Worker (Program Coordinator) position is in Social Work services at the VA Boston Healthcare Systems located at the Brockton location. This position is a full-time at 40 hours per week.
Major duties
The purpose of this position is to serve as the Polytrauma Program Coordinator Social Worker at the VA Boston Healthcare System. The incumbent provides advanced clinical social work services while serving as the VISN 1 coordinator and subject matter expert for the Polytrauma System of Care. Duties may include, but are not limited to: Serve as the VISN 1 Polytrauma Program Coordinator and clinical subject matter expert for veterans and service members with traumatic brain injury (TBI) and polytrauma. Coordinate and oversee the delivery of comprehensive case management services across multiple VA medical centers and Community-Based Outpatient Clinics (CBOCs). Conduct biopsychosocial assessments, develop treatment plans, coordinate interdisciplinary care, and evaluate patient progress to ensure appropriate rehabilitation and community reintegration. Collaborate with physicians, nurses, psychologists, rehabilitation therapists, military treatment facilities, community partners, and other stakeholders to coordinate patient care and improve health outcomes. Provide consultation, education, and technical guidance to interdisciplinary teams regarding polytrauma, traumatic brain injury, rehabilitation services, and available VA and community resources. Lead multidisciplinary team meetings, facilitate case conferences, and coordinate communication among internal and external healthcare partners. Develop, implement, monitor, and evaluate program initiatives, performance measures, quality improvement activities, and compliance with national, VISN, and facility policies. Analyze program data, prepare reports, monitor outcomes, and recommend process improvements to enhance program effectiveness and patient care. Coordinate outreach, education, and resource development activities for veterans, families, healthcare providers, and community organizations. Mentor and provide clinical guidance to social workers and interdisciplinary staff regarding polytrauma case management and rehabilitation services. Maintain advanced knowledge of VA benefits, rehabilitation services, military culture, and community resources to support veterans and their families. Utilize electronic health records and VA information systems to document services, monitor patient outcomes, and maintain accurate clinical documentation. Perform other related duties as assigned. Total Rewards of a Allied Health Professional Work Schedule: Monday- Friday, 8:00 a.m. to 4:30 p.m. Compressed/Flexible: Not Available. Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-hoc Only. Virtual: This is not a virtual position. Functional Statement #: F08458 Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Notifications: This position is in the Excepted Service. Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees may submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is not a Bargaining Unit position. This position is covered by a special rate. The incumbent may be required to travel to other VA campuses and CBOC's. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
What you need to qualify
Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Grade Determinations: GS-13 Social Worker (Program Coordinator) Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Skill in coordinating and implementing one or more specialty program(s), across the facility. (b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. (c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. (e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. (f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. (g) Knowledge of organizational structure and impact on program operations. Preferred Knowledge and Experience: Clinical ad care coordination experience with individuals with TBI/Polytrauma. Leadership and multidisciplinary patient care team. Advances management, analysis, and reporting of patient care and population trend data. Excellence in delivery of telehealth care. Strong communication skills and ability to facilitate objectives across a geographically and professional diverse teams. Knowledge of application process and eligibility guidance for benefits and entitlements, including extensive knowledge of benefits and services available to post 911 OEF,OIF, OND active-duty military and veteran patients. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services.
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