Transportation Assistant (Office Automation)
What you'd do
This position is in the Health Administrative Service, Travel Unit at the New York Harbor Veterans Healthcare System in Brooklyn, NY.
Major duties
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties: Verifies the scheduling of cars, vans, ambulances, medical flights, commercial flights and other contract transportation for patients. Interprets and applies regulations and procedures to determine legal eligibility for transportation/travel services. Verifies with each patient their address, time of pick-up based on appointment and eligibility for travel the day prior to pick up. Enters data in computer databases to document travel costs for trips. Researches bills received from contract and non-VA contract sources of payments and determines approval or denial of payment. Gathers data, prepares reports used for statistical purposes and makes recommendations consistent with normal practice, using experience in solving problems and handling unusual occurrences. Utilizes various computer software programs (Microsoft Word, Excel, Access, Electronic Mail, etc.) and applying typing/office automation proficiency. Makes transportation arrangements to meet urgent needs of various hospital departments. Performs other duties as assigned. Work Schedule: Monday-Friday, 7:30am - 4:00pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved
What you need to qualify
SPECIALIZED EXPERIENCE: Requires at least 1 year of specialized experience equivalent to at least the GS 4 grade level in the Federal Service that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Specialized experience includes: applying transportation regulations and practices to perform a wide variety of administrative support; coordinating travel arrangements; maintaining records, utilizing databases, reconciling records and generating reports; investigating/resolving issues and taking corrective actions; and communicating effectively with a wide variety of individuals. OR EDUCATION (TRANSCRIPT REQUIRED): Requires successfully completed 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. OR COMBINATION (TRANSCRIPT REQUIRED): Requires equivalent combinations of successfully completed post-high school education (in excess of 2 years) and experience may be used to meet total experience requirements. AND TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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