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Announcement #878241000

Community Outreach and Planning Specialist

Wage and Hour Division · Chicago, Illinois (+4 more locations)
Federal transitionInternalTelework eligible

What you'd do

The Community Outreach and Planning Specialist is responsible for assisting the District Director in planning, coordinating, implementing and evaluating major operational, and informational activities of the district office. This position is inside the bargainng unit.

Major duties

As a GS-12 Community Outreach and Planning Specialist, the duties will consist of, but are not limited to the following: Seeks opportunities to partner with stakeholders to organize outreach events with their customers/clients and WHD staff to provide information about WHD laws and assistance, including complaint intake and one-on-one assistance to new businesses. Applies knowledge of Stakeholder outreach and public involvement principles, concepts, practices, methods and techniques. Maintains liaison with media including newspapers, TV, radio and on-line media. Serves as a liaison with media sources including public affairs officials and notifies stakeholders of significant activities. Applies knowledge of Wage and Hour statutes, regulations, and policies including compliance, enforcement provisions, jurisdiction and coverage provisions in order to successfully establish and develop effective Stakeholder, including employer, partnerships and effectively contribute and influence ongoing and future enforcement investigative activities. Makes recommendations in improving the effectiveness and efficiency of Wage and Hour enforcement and compliance activities. Serves as an effective representative/spokesperson to stakeholder organizations and to convincingly address and collaborate with DOL wage and Hour officials and investigators regarding program plans and adjustments. Applies communication skills in order to present materials, negotiate as needed and facilitate techniques sufficient to clearly explain and describe Wage and Hour issues, problems and solutions to diverse audiences. Initiates, plans, develops and implements an outreach program that establishes sound relationships with stakeholder groups within the region/district area. Gathers information from or provided by advocacy and action groups to incorporate into the Annual Performance Plan, Compliance Assistance Plan, and Regional/District initiatives and plans for near and long-term Wage and Hour investigative and enforcement activities.

What you need to qualify

To qualify for Community Outreach and Planning Specialist, you must meet all the specialized experience described below. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level GS-11 in the Federal Service. Qualifying specialized experiences for the GS-12 are below. Applicant must have 2 out of the 4 below specialized experience statements: Conducting outreach activities to communicate information with stakeholders (i.e., federal/state/local agencies, non-profit organizations, public/private schools/colleges/ universities, child care facilities, etc.) regarding wage and hour laws and enforcement and education programs; Gathering, compiling, and analyzing information using a variety of research tools and methods such as, outreach studies and initiatives, and incorporating the results into recommendations for improvement. Planning and implementing activities such as stakeholder engagement, education and outreach, and media communications, to increase awareness of organizational initiatives; Serving as a representative or spokesperson at public meetings or workshops to increase awareness of organizational initiatives. NOTE: In describing your experience, please be clear and specific. We will not make any assumptions regarding your experience.

Before you apply

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