Web Specialist
What you'd do
This vacancy is for a GS-2210-11, Web Specialist located in the Department of Homeland Security, U.S. Coast Guard, DIGITAL MEDIA DIVISION -CG-09221 in WASHINGTON, District of Columbia.
Major duties
You will serve as a Web Specialist and be responsible for the technical planning, design, development, testing, and implementation of Internet systems, services, and technologies, including technical development, management, and oversight of the Coast Guard's public web program and coordinates web design efforts for the Office of Public Affairs, to include development and administration of Internet and proprietary content management systems and services. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Determines overall technical design and structure of Internet services, including public-facing websites and applications. Coordinates, collects, and evaluates media for electronic publication to develop a compliant U.S. Coast Guard brand.. Schedules and coordinates the creation of content for digital media formats from concept through to delivery. Evaluates and applies new Internet services and technologies. Partners with content managers and creators to integrate content into sites based on requirements. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information
What you need to qualify
To qualify at the GS-11 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-09 grade level in the federal or private sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. NOTE: All experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. Specialized experience may include the following: Evaluating available Internet technologies, principles, protocols, and systems to optimize existing websites and facilitate the design and development of new web sites. Determining information technology techniques, concepts, and methods necessary for the administration, maintenance, and monitoring of websites and web services. Applying current Internet technologies and content management systems to diagnose and resolve website operational problems and provide public web services that optimize customer experiences. OR EDUCATION: Ph. D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph. D. or equivalent doctoral degree. This education must include an undergraduate or graduate degree in one of the following majors: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more fields identified above and required the development of applications, systems, or networks. All academic degrees and coursework must be from accredited or pre-accredited institutions. AND In addition, to meeting the specialized experience requirement, you must also have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. NOTE: Education cannot be substituted for experience at this grade level. . National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Before you apply
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