Administrative Officer
What you'd do
The role involves managing health informatics operations, optimizing workflows, and advising leadership on policies and improvements. It includes budget and contract management, overseeing technology procurement, and resource allocation. The position also leads project implementation, ensures system efficiency, and supports clinical and administrative staff. Additionally, it addresses patient concerns and advocates for the service, ensuring effective and efficient health informatics support.
Major duties
Operational Management (35%) Advises on, plans, develops, and evaluates administrative processes in health informatics. Manages workflow processes, staffing, system utilization, and resource scheduling. Analyzes productivity data, develops improvement plans, and supports strategic planning. Advises senior management on program and policy impacts. Represents the service in meetings and committees, advocating for health informatics. Conducts research on programs, system accessibility, and contract management. Serves as the Service Level Advocate for patient concerns related to health informatics. Perform other related duties assigned. Contract and Budget Management (35%) Acts as Contracting Officer Representative for health informatics contracts. Prepares contract specifications, manages modifications, and ensures proper invoicing. Performs cost analysis, makes budget recommendations, and monitors resources. Manages inventory, procurement, and technology lifecycle. Develops resource allocation plans, monitors expenditures, and ensures fiscal compliance. Perform other related duties assigned. Project Management (30%) Oversees the implementation of new or modified health informatics programs and technologies. Coordinates with vendors and academic partners. Monitors program performance, resource deployment, and system capacity. Supports clinical and administrative staff in optimizing operational efficiency and data integrity. Addresses technical issues like connectivity and system access. Perform other related duties assigned. Work Schedule: Monday - Friday, 7:30am -4pm Compressed/Flexible: Not Available Telework: Ad-Hoc - This position is authorized for telework but has not been authorized as virtual or remote (i.e., must be able to work at the location the position is being announced for). VA supports the use of telework to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. Telework eligibility may be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD104190 and PD104180 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/31/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: To qualify for the position at the GS-11 level, you must meet one of the following: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: advise on, plans, develops, and evaluates administrative processes in health informatics; conduct research on programs, system accessibility, and contract management; prepare contract specifications, manages modifications, and ensures proper invoicing; develop resource allocation plans, monitors expenditures, and ensures fiscal compliance; support clinical and administrative staff in optimizing operational efficiency and data integrity. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent graduate degree, or 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond masters level. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. To qualify for the position at the GS-12 level, you must meet the following: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: advise on, plans, develops, and evaluates administrative processes in health informatics; conduct research on programs, system accessibility, and contract management; prepare contract specifications, manages modifications, and ensures proper invoicing; develop resource allocation plans, monitors expenditures, and ensures fiscal compliance; support clinical and administrative staff in optimizing operational efficiency and data integrity. Preferred Experience: Health Informatics and Change Management Certified. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work Environment: Work is typically performed in an adequately lighted and climate-controlled office, may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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