Supervisory Program Manager
What you'd do
This vacancy is for a Supervisory Program Manager (Chief Technology Officer) is in the Office of Finance and Management Services, Economic Development Administration within the Department of Commerce.
Major duties
As a Supervisory Program Manager, you will perform the following duties: Managing and administering enterprise-wide digital transformation activities which result in shifting customer, stakeholder, and employee behaviors towards bureau technology strategies that enhance EDA customer interaction. Leading a team that develops and implements strategies, technology improvements, and data analytics that focus on customer service delivery. Advising the CFO and senior bureau leadership as the lead resource for interpreting, communicating, and troubleshooting operational technology issues and decisions. Relating to the organization's needs, uses, and replenishment of technology to strategic and policy guidelines. Directing the development of and maintaining a defined strategy with clear objectives to guide the digital transformation of program operations and business functions. Developing aspects of the organization's strategy to ensure alignment between technology and business goals/processes, merging recommended technologies with the strategic business objectives of the organization. Serving as a resource to identify, procure and implement new technologies that yield advantages. Managing the integration of digital technologies, such as social, mobile, analytics and cloud, in the service of transforming program business operations. Assisting in setting up and implementing guidelines for the structural program management of the agency's IT infrastructure. Coordinating and managing activities that carry out the process of innovation and change management. Reengineering business processes and overseeing post-implementation improvement efforts lo enhance performance and provide increased functionality. Assisting to ensure that all telecommunications and technology is functioning for optimal workforce productivity. Working with both internal and external clients to maintain relationships and achieve objectives while keeping the interests of the organization a priority. Coordinating and developing written policies and procedures for acquisition, development, and implementation of new technologies and modification of existing systems in support of the Bureau's enterprise architecture. Interpreting and translating applicable Federal laws, regulations, policies, and guidance to address agency-specific needs and in tum ensure that such is communicated agency-wide. Analyzing, evaluating, and recommending to senior leadership the continuation or termination or projects under development at key milestones or when they fail to meet performance, cost, or schedule criteria. This Job Opportunity Announcement may be used to fill other Supervisory Program Manager GS-0340-15, positions within the Department of Commerce in the same geographical location or local commuting area with the same qualifications and specialized experience. This position is also advertised under EDA-OFMS-DE-26-13018126, which is open to Merit Promotion/Direct Hire/Delegated Examining eligible applicants. You must apply to both announcements if you want to be considered for both.
What you need to qualify
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Occupational-Series Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To qualify at the GS-15 level: You must possess one full year (52 weeks) of specialized experience equivalent to the GS-14 in the Federal service. Specialized experience is defined as experience: Developing policies, procedures, and/or guidance to develop, maintain, implement, and/or improve digital platforms and/or technology-enabled services that advance mission objectives; AND Assessing the effectiveness or impact of technology-related policies, programs, or projects, including identifying opportunities to improve efficiency, modernization, adoption, performance, or outcomes; AND Leading and/or project managing a cross-functional team to deliver results; AND Supporting or developing policies, procedures, or guidance related to data governance, data management, and/or responsible data use within an organization.
Before you apply
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