Lead Transportation Assistant - Veteran Transportation Services and Beneficiary Travel
What you'd do
The Lead Transportation Assistant - of Veteran Transportation Services (VTS) and Beneficiary Travel will Collaborate with Chief, VTS for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation. They serve as the primary liaison between administrative and clinical staff members in this Section.
Major duties
Major Duties include, but are not limited to: Resolving internal procedures requested by clinical staff members. Assuring compliance with all procedural policies and directives related to assignments in this section. Accountable for operations of functions within the units and subsequent changes thereof. Assists in congressional inquiries, investigating the impact of new directives, guidelines and Memorandums and suggesting processes that need to be implemented or changed to assure compliance. Responsible for ensuring accurate collection of statistics from the unit for workload reports. Reviewing and validating beneficiary travel data, recognize and report discrepancies, volume trends, and patterns to the Chief, VTS to assist management of workflow and operations. Ensure work assignments are carried out effectively by distributing and balancing workloads among employees in accordance with established workflow and rotation schedules. Ensures timely accomplishment of assigned work, verifies each employee has sufficient work to remain productive, and monitors the status and progress of work while making day-to-day adjustments based on established priorities. Provides on-the-job training to new employees. Instructs employees on changes in work procedures, provides written documentation of changes, maintains current knowledge of applicable procedures, policies, directives, and related guidance. All other duties as assigned, pertaining to this occupation, to meet the needs of the Agency, Department, Facility, and/or Service. Work Schedule: Full-Time, Monday-Friday 8:00am-4:30pm Telework: This position may be authorized for ad-hoc telework in accordance with Agency policy. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Lead Transportation Assistant - Veteran Transportation Services and Beneficiary Travel/PD2600710 Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized.
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/07/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Train new employees on various software and processes. Distribute and balance workload among employees in accordance with established workflow and rotation schedule, maintain information knowledge base to provide employee answers and obtain information for leadership decisions, competent interpretations of directives, regulations, and assist with staff members with creative problem-solving pertaining to a Travel and Transportation Program, provide suggestions and feedback concerning reassignments, training needs, recognitions, and personnel needs. Managing and organizing transportation vehicles or managing larger processes. Previous experience with Program Management, Resource Management, or Fleet Management. Familiar with government operations and basic forms. Knowledge of the activities and operations of a medical center or similar corporate organization to independently determine proper allocation of fleet center resources. Contracting experience. Preferred Experience: Knowledge of transportation related eligibility. Experience providing consults. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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