Management and Program Assistant
What you'd do
This position is located with the Primary Care Service of the Texas Valley Coastal Bend Healthcare System in Harlingen, TX (Treasure Hills Clinic). The primary purpose of this position is to implement the Primary Care system guidance as described below at the Veteran Affairs Texas Coastal Bend Healthcare System.
Major duties
Major Duties: Communicates effectively with managers and employees at all levels. Prepares and presents findings and recommendations. Takes action and complete special reports or studies for Medical Center Leadership, VISN program managers, and VACO operations, as requested. Maintains strict confidentiality in all correspondence and communication. Utilizes a variety of data systems to monitor performance over time and identify key trends that could affect the performance in primary care within a Medical Center. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of primary care systems in meeting established goals and objectives. Actively implement identified improvement actions and/or plans and participates in organizational improvement work through station programs such as System Redesign. Applies a wide range of methods used to gather, analyze, and evaluate information concerning management processes. Completes assignments in terms of the overall purpose and objectives without specifics to techniques or methods used. Applies seasoned judgment and ingenuity to analyze the organization in light of the various guidelines and to establish or implement local usage which are established by the program office. Establishes and maintains logs showing the status of actions and correspondence. Makes decisions independently regarding appropriate methods to be followed in the resolution of individual, Service, and Medical Center needs and concerns. Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information. Other duties as assigned. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Assistant/PD01219 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/05/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Advanced knowledge of primary care healthcare delivery processes, analytical skills in applying and evaluative techniques, providing reports based on the theory and principles of management and organization, creating and updating various reports, working knowledge of pertinent laws, regulations, policies and precedents, advanced skills in primary care operations and systems knowledge, general knowledge of PACT operations and components, detailed knowledge of outpatient processing, medical record creation, content and format, working knowledge of computer systems, and working knowledge and skill to perform various analytical tasks. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
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