Community Outreach and Resource Planning Specialist
What you'd do
The Community Outreach and Resource Planning Specialist (CORPS) assists the District Director in planning, coordinating, implementing and evaluating major operational and informational activities of the district office which including but not limited to stakeholder engagement, education and outreach, media and communications, reporting, and strategic planning. This position may be filled at either the GS-12 or GS-11/12.
Major duties
The responsibilities described below are for the full-performance level (GS-12). If selected at the GS-11 grade level, the responsibilities are similar but will be performed under closer than normal supervision. The employee will carry out a variety of increasingly difficult assignments as a continuation of their training and development for work in the career ladder progression. As the employee progresses, the assignments will become more difficult and complex in preparation to fully perform the duties at the full performance level. As a Community Outreach and Resource Specialist, duties will consist of but not limited to the following: Seeks opportunities to partner with stakeholders to organize outreach events with their customers/clients and WHD staff to provide information about WHD laws and assistance, including complaint intake and one-on-one assistance to new businesses. Applies knowledge of Stakeholder outreach and public involvement principles, concepts, practices, methods and techniques. Maintains liaison with media including newspapers, TV, radio and on-line media. Serves as a liaison with media sources including public affairs officials and notifies stakeholders of significant activities. Applies knowledge of Wage and Hour statutes, regulations, and policies including compliance, enforcement provisions, jurisdiction and coverage provisions in order to successfully establish and develop effective Stakeholder, including employer, partnerships and effectively contribute and influence ongoing and future enforcement investigative activities. Makes recommendations in improving the effectiveness and efficiency of Wage and Hour enforcement and compliance activities. Serves as an effective representative/spokesperson to stakeholder organizations and to convincingly address and collaborate with DOL wage and Hour officials and investigators regarding program plans and adjustments. Applies communication skills in order to present materials, negotiate as needed and facilitate techniques sufficient to clearly explain and describe Wage and Hour issues, problems and solutions to diverse audiences. Initiates, plans, develops and implements an outreach program that establishes sound relationships with stakeholder groups within the region/district area. Gathers information from or provided by advocacy and action groups to incorporate into the Annual Performance Plan, Compliance Assistance Plan, and Regional/District initiatives and plans for near and long-term Wage and Hour investigative and enforcement activities.
What you need to qualify
A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such position.IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. To qualify, you must meet the following experience and/or education requirements: GS-11: Specialized Experience: Your resume must clearly describe one year of specialized experience equivalent to at least the GS-09 grade level in the Federal Service. Examples of specialized experience include: Gathering, compiling, and analyzing information using a variety of research tools and methods. Identifying potential outreach opportunities with stakeholders to develop and plan outreach/education activities. Composing communications such as, reports for management review, or articles for publication to the media (both on-line and print). Serving as a representative or spokesperson at public meetings or workshops to increase awareness of organizational initiatives. -OR- Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. -OR- Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. GS-12: Specialized Experience: Your resume must clearly describe one year of specialized experience equivalent to at least the GS-11 grade level in the Federal Service. Specialized experience include: Conducting outreach activities to communicate information with stakeholders (i.e., federal/state/local agencies, non-profit organizations, public/private schools/colleges/ universities, childcare facilities, etc.) regarding wage and hour laws and enforcement and education programs. Gathering, compiling, and analyzing information using a variety of research tools and methods such as, outreach studies and initiatives, and incorporating the results into recommendations for improvement of compliance activities. Identifying potential outreach opportunities with stakeholders to develop and plan outreach/education activities. Composing communications such as, reports for management review, or articles for publication to the media (both on-line and print). Planning and implementing activities such as stakeholder engagement, education and outreach, and media communications, to increase awareness of organizational initiatives. Serving as a representative or spokesperson at public meetings or workshops to increase awareness of organizational initiatives. Time in Grade Requirement: GS-11 grade level - 52 weeks of Federal service at the GS-09 grade level (if applicable). GS-12 grade level - 52 weeks of Federal service at the GS-11 grade level (if applicable). Applicants must meet time-in-grade, time-after-competitive-appointment, and qualifications requirements within 30 days, 08/10/2026, of the closing date of this announcement to be eligible for consideration. Bilingual (PREFERRED) - Spanish and English is preferred but not required. However, if you indicate that you are fluent in both Spanish and English, you may be interviewed in both languages and you may be asked to read/write and/or translate documents from Spanish to English and vice versa, to verify fluency.
Before you apply
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