Information Technology Specialist (Sysadmin)
What you'd do
About the Position: This position serves as the IT Specialist (Sysadmin) within the Information Management Division (IMD) Naval Hospital Jacksonville (NHJAX) in Jacksonville, FL. Core hours for the position are 7:30 A.M. - 4:00 P.M. Typical office setting, the work is sedentary along with some walking and standing. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) in DoW.
Major duties
Serves as the lead Project Manager for the entire lifecycle of pharmacy clinical applications, from implementation and integration to enhancement. Manages site preparations, develops comprehensive implementation plans, and acts as the primary technical liaison with vendors and cross-functional teams to resolve complex interoperability challenges. Provides comprehensive administration for the physical and virtual server environments (VMware, Hyper-V) and Storage Area Networks (SANs). Manages a portfolio of pharmacy-specific clinical systems (e.g., Genesis, Pyxis, Scriptpro), handling their deployment, lifecycle upgrades, and security patching to ensure maximum uptime. Architects and manages robust system security protocols to protect data. Ensures all clinical applications and infrastructure remain compliant with DoD and DHA cybersecurity directives to maintain their Authority to Operate (ATO). Acts as the definitive subject matter expert (SME) on all pharmacy IT systems. Provides expert-level technical support and troubleshooting for the hospital and associated branch clinics, and serves as the primary technical advisor to department leadership on system capabilities and new technologies. Performs high-level advisory duties by preparing and presenting project status briefings, technical analyses, and strategic recommendations to leadership. Develops and maintains technical guidance and Standard Operating Procedures (SOPs) for all managed systems.
What you need to qualify
Who May Apply: US Citizens In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized and Other Experience: One year of specialized experience which includes: 1) Planning, designing, and carrying out projects and studies to improve the efficiency and effectiveness of organizational processes, 2) Assess new system proposals, 3) Design, develop, test, and debug software that integrates with current and future infrastructures, 4) Providing technical guidance on complex IT issues by serving as a subject matter expert to other specialists and user groups; and 5) Interpreting IT policies and precedents to develop new methods.
Before you apply
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