Staff Assistant
What you'd do
WHAT IS HEADQUARTERS? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in the following area(s): HQ - Office of the Commissioner - Office of the Commissioner - Office of Legislative and Regulatory Affairs REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Major duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Oversees assigned BOD program area projects assigned by the supervisor. Performs special studies and research projects or assignments, which require application of expertise and mature judgment. Develops and analyzes the facts needed and recommends the action to be taken on particular matters. Reviews and summarizes information from a variety of sources for the use of the supervisor, exercising sound judgment and knowledge of the purpose of such information. Participates in the planning and conducting of studies of various aspects of the Service's administrative programs and operations to provide a basis for procedural or compliance determinations. Reviews and prepares reports for assigned supervisor. Reviews and summarizes information from a variety of sources for the use of the supervisor, exercising sound judgment and knowledge of the purpose of such information. Keeps the supervisor advised of developments and progress concerning problems. Follows-up with the responsible official to expedite necessary action and final settlement of issues. Acts as point of contact for the assigned program office responding to internal and external requests for assistance in a minimum amount of time. Carries out routine, high priority or special tasks, and assignments. This encompasses a wide variety of issues sometimes involving sensitive and confidential matters. Independently researches all facets of issues for which program office is responsible and, with mature judgment and discretion, makes administrative decisions affecting the program office. Participates in the formulation of guidelines and procedures governing the administrative aspects within the assigned program office. Assesses the need for and establishes and/or adapts administrative procedures and practices to be used in highly unusual situations requiring deviation from standard administrative procedures. Keeps the supervisor advised of developments and progress concerning problems and follows up with the responsible official to expedite necessary action and final settlement of the issues.
What you need to qualify
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-12: To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Providing executive-level staff support to senior executives, organizational leadership, elected officials, or other senior decision-makers involving sensitive, confidential, or high-profile matters. Coordinating executive correspondence, briefing materials, executive taskings, controlled communications, action tracking systems, leadership clearance processes, or similar executive support activities to ensure timely and accurate completion of assignments. Researching, analyzing, and summarizing information from multiple sources to prepare briefing papers, executive summaries, memoranda, reports, presentations, talking points, correspondence, and other executive-level written products. Serving as a primary point of contact for executives or organizational leadership by coordinating meetings, managing executive calendars, travel, meeting logistics, follow-up actions, and communications while coordinating with executives, congressional staff, government officials, program offices, and other stakeholders to resolve issues and support executive decision-making. Monitoring, coordinating, and tracking multiple high-priority assignments involving competing deadlines, sensitive issues, and significant executive interest while exercising sound judgment, attention to detail, discretion, and minimal supervision. Developing, implementing, or improving office procedures, workflow processes, records management practices, correspondence tracking systems, scheduling processes, budget tracking, procurement activities, and other administrative operations to improve organizational effectiveness and efficiency. Communicating professionally, both orally and in writing, with executives, managers, employees, external organizations, and members of the public while maintaining confidentiality, applying strong analytical and organizational skills, recommending solutions, and ensuring successful completion of complex administrative and executive assignments. Qualifying experience may have been gained through executive support, legislative affairs, congressional operations, legal administration, executive correspondence, project coordination, regulatory affairs, government relations, program management, or related fields requiring independent judgment, organizational skill, and the ability to manage sensitive executive-level work. AND You must also meet the following requirements: MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education. For more information on qualifications please refer to OPM's Qualifications Standards.
Before you apply
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