Supervisory Management & Program Analyst
What you'd do
This position is in the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA)Education Service. The Service has department-wide responsibility for activities relating to administering VA educational assistance programs to Veterans, Service-members, National Guard and Reserve members, and eligible dependents for their military service to the Nation.
Major duties
Specific duties include: Serves as the Supervisory Management Analyst for the National Quality - Processing team within Education Service. In that capacity, responsible for leadership, direction and coordination of the Service's quality programs and materials. Incumbent is also responsible for the program analysis and quality control of the programs, and for providing advice, guidance and operational support to the Assistant Director for Operations Integrity. The incumbent is also responsible for planning and managing the resources and work associated with quality assurance Designs and oversees quality programs. Responsible for conducting a comprehensive program of appraisal and evaluation of all Service program activities in the regional processing offices. Conducts quality assurance reviews of all programs administered by the field as well as on a national basis. Reviews field quality programs and recommends improvements as necessary. As assigned, plans and directs program area reviews and studies, ranging in complexity from specific operational functions and problems to program wide applications. Once assigned to complete a project, the incumbent has the responsibility to independently carry out and/or coordinate the work necessary to complete the project assignment. Incumbent is responsible for providing oversight and direction to the National Quality - Processing team personnel. Leads the development and implementation of quality activities for the Service. Supervises a staff of employees to accomplish the work of the organizational unit. Promotion Potential: Position is at the full performance level. Work Schedule: Full time, Monday through Friday Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management & Program Analyst; 389920 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/04/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-14 position you must have served 52 weeks at the GS-13 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: Experience in analyzing policies, procedures, and program data to develop recommendations that improve quality consistency. Experience in developing quality standards, performance measures, and reports. Experience in planning, developing, implementing, and evaluating quality assurance. Experience in preparing executive level reports, briefings, and recommendations that support management decisions making. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is typically performed in an adequately lighted and climate-controlled office. The environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, labs, or commercial vehicles. Work requires the observance of fire regulation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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