Program Support Assistant (OA)
What you'd do
The purpose of this position is to serve as the Program Support Assistant for the Environmental Management Service. This role is essential within the Veterans Health Administration (VHA), providing independent clerical and administrative support to the service with limited supervisor guidance. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.
Major duties
Major duties include, but are not limited to: Independently carries out recurring clerical or administrative tasks without specific instructions however, instruction may be provided for new or difficult assignments. Creates, maintains and modifies spreadsheets, reports, charts/graphs and other records for daily operations. Serves as timekeeper and record keeper for time and attendance. Greets visitors and routes calls/inquiries to appropriate staff. Compiles, maintains, and updates employee data records for emergency purposes. Assists employees with computer system access issues; resets passwords, creates user accounts, assigns menus/keys. Maintains the Assistant Chief's calendar; schedules meetings and training sessions. Submits travel plans and assists with scheduling trips, making reservations, reserving flights, rental cars, meal allowances, and subsequent expense report. Receives requests for clean linen and must distribute accordingly. Maintains records to determine amounts of linen produced, distributed and used. Uses initiative and good judgment to handle complaints and/or emergency situations concerning housekeeping, sanitation, pest control and other Environmental Management Service functions. Work Schedule: Monday - Friday, 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD074480 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
What you need to qualify
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/10/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Reviewing documents for correct grammar, spelling, and errors; operating computer software programs, such as Microsoft Word, Excel, PowerPoint, and SharePoint to create documents for review and publication; preparing a wide variety of recurring and nonrecurring correspondence, reports, and other related materials; telephone and customer service skills. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four years above High School. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. Skill Requirement: In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate. 40 words per minute typing speed For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
Don't miss the next one.
Get an email the moment a similar federal job opens — postings can close in as little as 5 days.