Recreation Specialist (ITT)
What you'd do
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to Outdoor Recreation Manges Information Tickets and Travel. Maintains physical inventory of tickets. Negotiates group pricing for admission/travel events. Responsible for balancing ITT accounts as required. Maintains records for inspections and audits. Assists with planning, developing, coordinating and conducting a variety of classes and trips. Provide transportation when needed.
Major duties
Manges Information Tickets and Travel (ITT) operations/activities to maximum efficiency and economic return of investments. Interprets higher level directives and develops procedures/guidelines to ensure high standards in recreation/promotional programs. Oversee the establishment, review and evaluation of ticket sales and analysis of market trends to maximize customer satisfaction. Serves as the ITT liaison and negotiates group pricing for admission.travel for sporting events, tours, concerts, and performing arts venues. Assists unit leadership in establishment of financial goals, budget preparation, and analysis of financial results of ITT operations. Coordinates with the Marketing Office to prepare advertisements and maximize publicity of ITT initiatives to base populace. Supervises the Point of Sale Cash Register System, programming new tickets, correcting errors, and producing reports as required. Uses government approved purchasing methods to procure tickets from vendors. Responsible for purchasing and maintaining physical ticket inventory. Researches and edits information on the local area and surrounding points of interest to provide customers with current information. Operates various software programs to create advertising fliers, brochures, and materials for distribution and bulletin boards. Generates correspondence with internal and external agencies via methods such as emails, memorandums, letters and faxes. Responsible for balancing ITT accounts as required per applicable directives and coordinating sales balances with the finance office and all vendors and attractions to certify expenditures. Maintains program records and receipts in an orderly fashion to be made available upon request for inspections and financial audits. In the absence of guidance, establishes policies and procedures concerning ITT operations to ensure highest customer satisfaction. When needed will assist with planning, developing, coordinating, and conducting a variety of classes, trips, and clinics in support of a diverse Outdoor Recreation Program and Aquatics program. Responsible for assigning escorts for local trips and/or tours to maintain customer accountability and resolve issues as needed. Will provide Transportation/vehicle support to the Outdoor Recreation Program when needed. Perform other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13028033
What you need to qualify
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/16/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Practical knowledge of ITT procedures and the hospitality industry. Proficiency in computer use to include software applications such as Microsoft Office (Word, Excel, Publisher, PowerPoint etc) Must have knowledge of basic NAF accounting practices and knowledge of cash handling procedures, bank deposits, inventory control, and cash register systems. Prior customer services experience is required. Must be able to communicate both orally and in writing. Experience which has provided a familiarity with the routines and procedures for the ticket and travel operation. This is a drug tested designated position. The incumbent is subject to random testing for drug used. Successful completion of a National Agency Check with Inquiries (NACI) required. Availability to work uncommon hours to include nights, weekends, and holidays and work a schedule that flexes with the program schedule demands. You will be evaluated on the basis of your level of competency in the following areas:
Before you apply
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